Customer Experience Specialist

Honda de Boucherville • Boucherville, Quebec

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Customer Experience Specialist

Job opportunity

Expected salary range

Starting at $60,000

Job status

Full-time

Location

Honda de Boucherville
Boucherville QC, Canada

Workplace

On site

Job Description

CUSTOMER EXPERIENCE SPECIALIST
Want to join a winning team passionate about automotive?
We are looking for an enthusiastic Customer Experience Specialist who loves human contact and wants to make a difference with every interaction!

Your daily life with us**

  • Prepare customer files and ensure everything is ready for delivery
  • Confirm appointments and ensure impeccable follow-up
  • Deliver vehicles (new and used) and explain all features and technologies
  • Present the after-sales department and schedule the first service appointment
  • Follow up on financial and accessory products
  • Answer customers’ questions and ensure they leave 100% satisfied
  • Manage vehicle registration with SAAQ and collect final fees
  • Follow up on satisfaction after delivery

What we are looking for

  • A passionate person about customer service
  • Enjoy creating an authentic connection with clients, both over the phone and in person
  • Be organized, meticulous, and detail-oriented
  • Experience in the automotive industry is a plus but not mandatory
  • Desire to join a young, dynamic, and motivated team

Why join us?

  • Permanent position, Monday to Friday – no weekends 🎉
  • Annual salary of $60,000 and more, including bonuses
  • Pleasant and dynamic work environment
  • Group insurance and pension fund
  • A welcoming and passionate team where your expertise and personality are recognized
  • A growing company proudly in business for 64 years with 17 dealerships
  • Opportunities for advancement for those who want to go further

Welcome candidates from all backgrounds, with or without direct automotive experience.
If you love human contact and want to have an unforgettable customer experience, you’re in the right place!

Working conditions or benefits

A retirement plan for employees
Cafeteria
Car allowance
Competitive compensation
Employees discounts
Flexible hours
Free parking
Insurance of medical and paramedical expenses
Medical insurance
Performance bonus
Public transportation nearby
Summer schedule
Work and life balance

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Honda de Boucherville

Honda de Boucherville

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