Customer Service Representative at Assured Automotive

Job opportunity

Expected salary range

Apply with your own terms

Location

Boyd Group Services
Ottawa, ON, Canada

Workplace

On site

Job Description

Elevate your career with Assured Automotive as a Customer Service Representative. Provide exceptional support in a professional environment, assisting customers and insurance partners in collision repairs.

Join Assured Automotive, a leader in the automotive industry with over 30 years of excellence. This role demands one year of customer service experience, ideally in the automotive sector, and focuses on delivering quality interactions both in person and online. Here, you will enjoy comprehensive benefits, ongoing training, and opportunities for career growth.

Responsibilities

  • Execute the WOW (Wow Operating Way) plan consistently
  • Provide friendly customer service in person, over phone, and email
  • Schedule appointments using the repair management system
  • Process insurance assignments promptly
  • Prepare repair orders with complete documentation

Requirements

  • High School Diploma required
  • Minimum 1 year experience in customer service
  • Strong communication skills, verbal and written
  • Proficient in Google and Microsoft Office platforms
  • Valid driver’s license needed

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Boyd Group Services

Boyd Group Services

Customer Service Representative needed at Assured Automotive to support customers and insurance partners with collision repairs.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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