Delivery coordinator

Elite Ford St-Jérôme • Saint-Jérôme, Quebec

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Delivery coordinator

Job opportunity

Salary according to experience

Base salary + commissions

with bonus

Job status

Full-time

Location

Elite Ford St-Jérôme
Saint-Jérôme, QC, Canada

Workplace

On site

Job Description

Elite Ford St-Jérôme, a member of the Groupe Tremblay, is seeking a Delivery Coordinator to ensure the handover of sold vehicles and to provide an exceptional customer experience. Based in Saint-Jérôme, you will join a dynamic team dedicated to serving our Ford customers and used vehicle clientele, with a focus on quality and professionalism.

Main Responsibilities

  • Manage the delivery of sold vehicles, coordinate handover steps with customers and relevant departments.
  • Complete document signing and ensure administrative compliance related to sales and ownership transfer.
  • Explain vehicle functions, features, and options during delivery and answer customer questions.
  • Collaborate with sales, service, and financing teams to ensure smooth and seamless delivery.
  • Schedule deliveries, monitor deadlines, and provide effective follow-up with customers after delivery.
  • Ensure vehicle readiness for delivery (cleanliness, equipment, manuals, documentation) and the overall customer experience.

Requirements and Desired Profile

  • Minimum of 1 year of relevant experience in a role related to delivery, customer service, or automotive sales.
  • Excellent communication and customer relations skills; ability to simplify technical information.
  • Organization, attention to detail, versatility, and ability to manage multiple deliveries simultaneously.
  • Knowledge of automotive sales documents and ownership transfer procedures.
  • Fluent in French; English is an asset.
  • Valid driver's license and good driving ability.
  • Availability to work during business hours with required flexibility.

Benefits and Culture

  • Employee discounts
  • Free parking
  • Life insurance
  • Medication coverage
  • Public transportation nearby
  • Work-life balance

At Elite Ford St-Jérôme, you will be part of a group committed to providing the best customer experience and supporting the professional development of its employees. If you aspire to be part of a dynamic, excellence-oriented team, we invite you to consider this role.

To perform the following tasks

Customer follow-up
Delivery and explanation of vehicles sold
Delivery of documentation and signatures
Making appointments
Move vehicles for departments

Working conditions or benefits

Employees discounts
Free parking
Life insurance plan
Medical insurance
Public transportation nearby
Work and life balance

Candidates desired profile for this job

Experience

1 year as Delivery coordinator

Languages

Spoken languages

French

Written languages

French

Skills & Competencies

Softwares

Computer skills
SAAQClic
SERTI - Admin

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Elite Ford St-Jérôme

Elite Ford St-Jérôme

Business profile

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