Desk Manager
Repentigny Chevrolet Buick GMC • Repentigny, Quebec
Desk Manager
Expected salary range
up to $105,000
Job status
Location
Workplace
Job Description
Job Description We are seeking a Floor Manager to lead our sales team on the showroom floor and ensure an exceptional customer experience at Repentigny Chevrolet Buick GMC Corvette, located in Repentigny, Quebec. Part of Tremblay Auto Group, our modern dealership features a state-of-the-art showroom, financing services, and parts and service centers.
Responsibilities
- Supervise, train, and motivate the sales floor team; plan schedules, delegate tasks, and ensure optimal coverage of the showroom.
- Ensure an impeccable customer experience: personalized greeting, objection handling, coordination of test drives, and follow-up with customers until the sale is finalized.
- Maximize commercial results: achieve and surpass sales targets, improve vehicle presentation, and identify upsell opportunities.
- Analyze and monitor key performance indicators (KPIs): conversion rates, daily sales, customer satisfaction, and process compliance.
- Collaborate closely with service and finance departments to offer comprehensive solutions (new Chevrolet, Buick, and GMC vehicles, parts and repairs, warranties, and financing).
- Ensure compliance with operational standards: internal procedures, safety on the floor, cleanliness, and promotion displays.
- Design and implement ongoing training programs and skill development for sales and technical staff.
- Manage vehicle inventory and display on the showroom floor, coordinate test drives and customer feedback.
- Provide regular reports to management and propose action plans aimed at improving performance and service quality.
- Handle customer service situations and complaints professionally, seeking sustainable solutions.
Qualifications
- Minimum of 3 years of experience in a similar role, ideally in the automotive sector.
- Proven leadership, ability to motivate and develop a team, excellent communication skills, and strong customer service orientation.
- Results-driven, time management skills, and ability to work under pressure with multiple priorities.
- Knowledge of automotive sales processes, financing, warranties, and trade-in programs.
- Fluency in French; English is an asset.
- Availability for varied shifts based on showroom needs and peak periods.
Benefits and Employment Context
- Competitive salary and performance bonuses.
- Ongoing training and professional development opportunities.
- Disability insurance, health and paramedical coverage, life insurance, and travel insurance.
- Employee discounts and benefits linked to the employer.
- Free parking and access to on-site amenities (cafeteria, training room).
- New dealership location with proximity to public transportation.
- Integration within a strong network of Tremblay Auto Group dealerships, with opportunities for collaboration and advancement within the group.
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
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desk manager Job in the automotive Sector in Repentigny
Why This desk manager Position in Repentigny Stands Out
Discover an automotive job opportunity for a desk manager in Repentigny, offered by the employer Repentigny Chevrolet Buick GMC in the automotive sector.
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This specific desk manager role in Repentigny includes responsibilities defined by Repentigny Chevrolet Buick GMC. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This desk manager job in Repentigny is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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About the Current Position at Repentigny Chevrolet Buick GMC
This desk manager role is part of the sales department within the automotive sector in Repentigny.
The employer Repentigny Chevrolet Buick GMC is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Repentigny.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the desk manager Position in Repentigny
What is the typical salary for a desk manager in Repentigny?
Salary for a desk manager position in Repentigny varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a desk manager role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the sales department
How can I increase my chances of getting hired as a desk manager in Repentigny?
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Do desk manager responsibilities vary depending on the employer?
Yes. Depending on the company and the sales department, the responsibilities of a desk manager may include customer support, technical coordination, internal communication, and other tasks linked to