Director / Estimator
CARSTAR Vaudreuil • Vaudreuil-Dorion, Quebec
Director / Estimator
Expected salary range
up to $90,000
Job status
Location
Workplace
Schedule
Job schedule
Job description
CARSTAR Vaudreuil, located in Vaudreuil-Dorion, is seeking an experienced Estimator / Manager to lead our estimation and repair coordination department.
Key Responsibilities
- Establish accurate and competitive estimates for auto repairs using appropriate estimation software (Audatex, Mitchell, CCC, or equivalents) and ensure the accuracy of records.
- Coordinate interactions between customers, insurance companies, and the shop to provide a smooth and quick customer experience.
- Manage the workflow of repairs, plan interventions, and ensure compliance with deadlines, quality standards, and safety regulations.
- Lead and supervise the estimation and shop team, train and guide team members, evaluate performance, and promote professional development.
- Analyze costs, margins, and parts to optimize the center’s profitability.
- Maintain a high level of customer service and ensure compliance with insurance policies and company requirements.
- Participate in selection and negotiation with suppliers and insurance companies to ensure favorable conditions.
Requirements
- At least 3 years of experience in estimation and management within an auto repair shop.
- Proficiency in estimation programs (Audatex, Mitchell, CCC, or others) and understanding of insurance processes and record management.
- Excellent communication, negotiation, and customer service skills; ability to work in a team and lead a team.
- Analytical mindset, demonstrated organizational skills, and results-oriented.
- Relevant training (technical in bodywork, auto estimation, operational management, or equivalent); a degree is an advantage.
- Valid driver’s license; fluency in French required; English is an advantage.
Benefits and Conditions
- Monday to Friday schedule; the company is closed on weekends.
- Free on-site parking and nearby public transportation.
- Competitive salary and benefits package including:
- Dental insurance
- Disability insurance
- Life insurance
- Medical and paramedical expenses insurance
- Travel insurance
CARSTAR Vaudreuil offers an stimulating professional environment focused on operational excellence and customer satisfaction within a committed and dedicated team. If you're looking to contribute to a leading auto repair reference while enjoying a stable and advantageous working environment, this position could be yours.
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Job: director / estimator in the automotive industry in Vaudreuil-Dorion
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