Financial Services Manager

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Expected salary range

up to $180,000

Job status

Full-time

Location

Automobile J.P. Yergeau FORD
1600 Rue d'Acton, Acton Vale QC, Canada J0H 1A0

Workplace

On site

Job Description

Yergeau Ford, a Ford dealership located at 1600 D'Acton Street in Acton Vale, near Drummondville and Richmond, is seeking a Director of Financial Services. Under your supervision, the team responsible for financial and insurance solutions will guide our clients in choosing protections and financing options tailored to their needs, while ensuring an exceptional customer experience and sustainable business performance.

Job Description As Director of Financial Services, you lead the department dedicated to selling insurance solutions, loans, and automotive warranties. You ensure compliance with standards, the training of your team, and coordination with the sales departments to offer simple, transparent solutions tailored to each client.

Key Responsibilities

  • Supervise the team responsible for financial services, insurance, and automotive warranties.
  • Set sales objectives, develop action plans, and ensure results while prioritizing the customer experience.
  • Train, coach, and develop the technical and interpersonal skills of advisors.
  • Develop strategies tailored to the local clientele and strengthen partnerships with financial institutions and insurance companies.
  • Ensure clarity of offers, compliance of files, and adherence to internal policies.
  • Analyze performance, prepare simple reports, and propose operational improvements.
  • Collaborate with the sales and after-sales service teams to optimize the customer journey and build customer loyalty.
  • Participate in the development of incentive programs and in managing the service budget.
  • Represent the company professionally and ensure high standards of ethics and service.

Profile sought

  • Minimum 3 years of experience in roles related to the sale of automotive financial services, insurance, or warranties.
  • Proven experience in supervising and motivating a team.
  • Excellent communication, listening, and customer service skills.
  • Strong organizational, analytical, and time-management abilities.
  • Initiative, results orientation, and customer focus.
  • General understanding of automotive financial and insurance products, without recourse to technical jargon.
  • Ability to work in a team and develop solid partnerships with clients and partners.

Assets

  • Knowledge of the local market and the automotive sector of the Acton Vale region.
  • Proficiency in French; English is an asset.
  • Ability to establish and maintain lasting relationships with clients and financial partners.

Why join Yergeau Ford

  • Be part of a winning team, motivated by innovation and performance.
  • Work in a professional and friendly environment with opportunities for career development.
  • Benefit from a continuing training program and a competitive benefits package.

To perform the following tasks

Business development
Customer follow-up
Deal with the financing and leasing of vehicles according to the standards of financial institutions
Delivery of documentation and signatures
Effectively complete sales and rental forms
Ensure that financing and insurance fees are collected
Obtain and verify credit applications.
Payment manipulation during transactions
Revise the sales contracts
Take down payments and issue receipts.
Telephone / email solicitation

Candidates desired profile for this job

Experience

3 years as Financial Services Manager

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Financial Services Manager
Automobile J.P. Yergeau FORD

Automobile J.P. Yergeau FORD

Business profile

Why work with us

Automobile jobs at Yergeau Ford in Acton Vale, near Drummondville and Richmond

Automobile jobs: Here is your chance to join a winning team! Are you looking for job opportunities in the automotive field in Acton Vale, near Drummondville and Richmond? Yergeau Ford is looking for motivated individuals driven by innovation, change, and especially performance! Our job offers in the automotive sector are for individuals wishing to advance in the automotive field, whether they have experience or not.

Do you want to be part of our team and start a career in the automotive industry in Acton Vale, near Drummondville and Richmond? Discover your full potential: apply today!

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