Financial Services Manager

Elite Ford St-Jérôme • Saint-Jérôme, Quebec

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Financial Services Manager

Job opportunity

Expected salary range

up to $115,000

Job status

Full-time

Location

Elite Ford St-Jérôme
Saint-Jérôme QC, Canada

Workplace

On site

Job Description

Elite Ford St-Jérôme, a recognized Ford dealership in Saint-Jérôme, Quebec, and a member of Groupe Tremblay, is seeking to fill the position of Director of Financial Services to oversee our financial services offerings related to vehicle sales. This position focuses on selling insurance, loans, and auto warranties.

Responsibilities

  • Define and implement the strategy for the financial services department to achieve sales and profitability objectives.
  • Supervise, train, and motivate the team responsible for financial services and related activities, ensuring exemplary customer service.
  • Develop and maintain partnerships with financial institutions and insurance companies to offer advantageous options to our customers.
  • Ensure compliance of activities, adhere to internal rules and procedures, and ensure that financing, insurance, and warranty processes are clear and transparent for the customer.
  • Analyze performance indicators, margins, and risks, prepare reports for management, and propose improvements.
  • Work closely with sales and after-sales teams to provide a smooth and personalized customer experience.
  • Participate in the development of promotions and campaigns related to financial products and the added value of services.

Requirements

  • At least one year of experience in selling financial products, insurance, or warranties related to automobiles; supervisory experience is a plus.
  • Excellent communication, negotiation, and customer service skills.
  • Ability to train, supervise, and motivate a team, with collaborative leadership.
  • Analytical mindset, attention to detail, and strong ethics to ensure compliance and transparency.
  • Good proficiency in French; English is an asset.
  • Relevant education or equivalent experience in the field.

Location and Benefits

  • Position based in Saint-Jérôme, Quebec, within a dynamic and customer-focused team.
  • Benefits offered: employee discounts, free parking, life insurance, medication insurance, proximity to public transportation, work-life balance.

To perform the following tasks

Business development
Customer follow-up
Deal with the financing and leasing of vehicles according to the standards of financial institutions
Delivery of documentation and signatures
Effectively complete sales and rental forms
Ensure that financing and insurance fees are collected
Obtain and verify credit applications.
Payment manipulation during transactions
Revise the sales contracts
Take down payments and issue receipts.
Telephone / email solicitation

Working conditions or benefits

Employees discounts
Free parking
Life insurance plan
Medical insurance
Public transportation nearby
Work and life balance

Candidates desired profile for this job

Experience

1 year as Financial Services Manager

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Elite Ford St-Jérôme

Elite Ford St-Jérôme

Business profile

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