This confidential opportunity is with a reputable automotive dealership in Hawkesbury, Ontario. We are seeking a Financial Services Manager to lead the sale of insurance, loans, and vehicle protection plans. The role emphasizes informed, ethical guidance, outstanding customer service, and a strong focus on helping customers find affordable protection and financing options that fit their needs.

Key responsibilities:

• Conduct friendly consultations to present insurance, loan, and protection plan options; explain terms, coverage, and pricing in clear, non-technical language.
• Build trusted relationships with customers by delivering a transparent, no-pressure experience at the point of sale and post-sale follow-up.
• Partner with sales colleagues and management to develop personalized protection plans aligned with a customer’s vehicle purchase and budget.
• Manage the application and documentation process, ensuring accuracy, privacy, and compliance with dealership policies and applicable laws.
• Coordinate with lenders, insurance providers, and product partners to secure appropriate financing and protection options.
• Meet or exceed agreed-upon sales targets for protection products; monitor performance and adjust approaches as needed.
• Maintain up-to-date knowledge of products, pricing, and eligibility; participate in ongoing training.
• Keep clear, accurate records in the dealership’s systems; protect customer information and privacy.
• Provide coaching and support to team members on how to present and sell protection products.
• Assist customers with post-sale questions, claims, or service-related concerns in a timely and professional manner.

Qualifications:

• Minimum one year of experience selling insurance, loans, and vehicle warranties, ideally within an automotive environment.
• Excellent communication and interpersonal skills; ability to explain complex products in simple terms.
• Proven track record of meeting or exceeding sales targets and delivering high levels of customer satisfaction.
• Strong organizational skills and attention to detail; ability to manage multiple tasks with accuracy.
• Proficiency with basic computer software and experience with customer relationship management systems; willingness to learn new systems.
• High school diploma or equivalent; post-secondary education in business, finance, or a related field is an asset.
• Valid driver’s license and a clean driving record.
• Bilingual abilities in English and French are a plus, but not required.

What we offer:

• Dynamic, customer-focused environment within the automotive sector.
• Competitive compensation package, including base pay and performance-based incentives.
• Comprehensive benefits and ongoing training to support career growth.
• Supportive leadership and a culture of respect, integrity, and teamwork.
• Flexible scheduling options to help balance work and personal commitments.