Junior Automotive Parts Advisor
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Job Description
Looking for an exciting opportunity in Langley with one of Canada’s top automotive employers? Join Genesis Langley, part of Trotman Auto Group, proudly recognized as one of Canada’s Best Managed Companies!
We’re looking for an enthusiastic, motivated individual who has a passion for vehicles, enjoys working collaboratively with others, and is eager to learn, develop new skills, and grow their career in the automotive industry. If you bring a positive attitude, a willingness to learn, and a team-first mindset, we’d love to hear from you!
About the role
At Genesis Langley, we don’t just supply parts, we support technicians, customers, and the entire dealership operation. As a Junior Parts Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and strong customer experience.
- Schedule: Full-Time
Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).
Responsibilities
- Provide excellent service to both internal and external customers at the parts counter
- Communicate and promote parts, accessories, and current specials
- Maintain high customer satisfaction by addressing issues promptly
- Support Service Advisors by providing accurate labour estimates when needed
- Collaborate with Service and Sales teams to ensure timely parts delivery
- Process payments for retail customers when required
- Stock inventory, maintain an organized warehouse, and assist with inventory counts
- Stay current with manufacturer warranty procedures and liaise with factory representatives
- Support the department with housekeeping tasks and product knowledge updates
- Communicate clearly about backorders, delays, or delivery concerns
- Take on additional duties as assigned by Management
Requirements
- Previous dealership experience is considered a strong asset but is not required as we’re happy to provide training to the right candidate
- Excellent customer service and communication skills
- Strong organizational and time-management abilities
- Comfortable working in a fast-paced environment with multiple deadlines
- Ability to lift up to 50 lbs and stand for extended periods
- Valid Class 5 driver’s license with a clean driver’s abstract
- Proficiency in English (written and verbal)
- Strong interpersonal skills with the ability to build relationships with customers, technicians, and teammates
Benefits
- A rewarding career with a top automotive group in BC
- Comprehensive benefits — medical, dental, and mental wellness support
- A fun, energetic, and supportive workplace culture
- A work environment that values work-life balance
- Career Growth & Development — TAG University, TAG Leadership Academy, and ongoing training opportunities
- Group bonus program based on total parts sales
Continue your search
Trotman Auto Group - Shared Services
Junior Parts Advisor at Genesis Langley, supporting customers, technicians, and dealership operations while assisting with parts sales and inventory.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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