Lead Call Centre Operations

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Wood Automotive Group
Winnipeg, MB, Canada

Workplace

On site

Job Description

Join Wood Automotive Group as a Lead Call Centre Operations Manager, driving customer engagement within Alberta's largest auto retailer. Lead and develop a high-performing team, optimize communication strategies, and ensure exceptional customer experiences through effective outbound initiatives. Collaborate across Sales and Service teams, monitor key metrics, and manage CRM data to boost appointment success. Ideal for experienced leaders passionate about coaching, performance analysis, and thriving in fast-paced environments.

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Wood Automotive Group

Wood Automotive Group

🚗 Lead a dynamic team at Alberta's largest auto retailer! As Lead Call Centre Operations Manager, you'll champion customer engagement, enhance performance metrics, and collaborate with Sales & Service teams. Perfect for experienced leaders who love coaching and strategic thinking. Join Wood Automotive Group and drive success with us! 🌟

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