Parts counter person

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Salary according to experience

up to $32.00 / h

+ bonus

Job status

Full-time

Location

Joliette Mitsubishi
Notre-Dame-des-Prairies QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 07:30 to 17h00
Tuesday 07:30 to 17h00
Wednesday 07:30 to 17h00
Thursday 07:30 to 17h00
Friday 07:30 to 14:30

Job Description

Job Description Joliette Mitsubishi, located in Notre-Dame-des-Prairies, QC, is seeking an experienced Parts Clerk / Parts Sales Advisor to join its team. You will be on the front line with our customers, responsible for understanding parts needs and offering suitable solutions, while ensuring order accuracy and stock follow-up.

Main Responsibilities

  • Welcome and listen to customers to identify their parts and accessory needs.
  • Advise on compatible parts and propose complementary solutions to optimize satisfaction and sales.
  • Take and process orders, verify part numbers, availability and prices; ensure follow-up through to delivery.
  • Manage parts inventory, perform receipts and transfers, and participate in periodic inventories.
  • Work in collaboration with the mechanical service and other departments to ensure parts accuracy.
  • Process returns and exchanges according to internal policies and manage warranties where applicable.
  • Maintain the sales area clean and organized, including displays and labels.
  • Regularly train on product updates and share knowledge with the team.

Requirements

  • Minimum 3 years of experience in automotive parts sales or in a similar role.
  • Excellent customer service, communication, and client relationship skills.
  • Ability to work in a team, results-oriented and able to meet sales targets.
  • Knowledge of parts management systems and ordering processes; experience with an ERP or parts software is a plus.
  • Proficiency with computer tools (office suite, management software).
  • Strong organizational skills and attention to detail.
  • Fluent in French; English is a plus.

Benefits and Conditions

  • Competitive compensation and performance bonuses.
  • Flexible hours; store closed on weekends.
  • Ongoing training to develop your technical and commercial skills.
  • Disability, health and paramedical, drug, and travel insurance.
  • Employee discounts and access to an existing and loyal customer base.
  • Professional and team-oriented work environment.

To perform the following tasks

Answer phone requests
Buying parts and accessories
Clothing and accessories sales
Customer service
Data entry
Inventory management
Sell parts and accessories
Shipping, receiving and packaging
Stocktaking
Store management
Tires and wheels sales
Warehouse management

Working conditions or benefits

Business closed on weekends
Competitive compensation
Continual training
Customer list
Disability insurance
Employees discounts
Flexible hours
Insurance of medical and paramedical expenses
Medical insurance
Performance bonus
Travel insurance

Candidates desired profile for this job

Experience

3 years as Parts counter person

Languages

Spoken languages

French

Written languages

French

Skills & Competencies

Driver's license

Passenger Car Driver's License

Softwares

Microsoft Office - Excel
Microsoft Office - Outlook
Microsoft Office - Word
Mitchell On Demand
Progi
SERTI - Admin

Qualities

Efficient
Organized
Self-Motivated

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Joliette Mitsubishi

Joliette Mitsubishi

Business profile

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