Job title: Parts Clerk / Parts Sales Advisor

Nissan Saint-Jérôme, located in Saint-Jérôme, Quebec, is seeking an experienced Parts Clerk / Parts Sales Advisor to join our dynamic Parts Department team. With a long-standing presence in the industry and a strong commitment to customer service, we offer quality vehicles, flexible financing options, and a full range of after-sales services. We provide a professional environment focused on excellence, ongoing training, and recognition of talent.

Key responsibilities

• Greet customers and understand their needs in parts and accessories, then propose suitable solutions.
• Advise on the appropriate parts and accessories and follow up on orders.
• Manage orders, prepare quotes, and ensure accurate processing of transactions.
• Manage stock and restock of shelves, check levels, and optimize the display of parts.
• Work in collaboration with the workshop and other departments to ensure fast and efficient service.
• Use computer systems to search for parts, verify part numbers, and track orders.
• Assist with receiving and tracking returns and warranties according to procedures.
• Maintain a clean, organized workspace in compliance with safety and merchandising standards.
• Participate in ongoing training and in process improvement for the department.

Qualifications

• Minimum experience: 1 year in automotive parts sales or in a similar role.
• Excellent customer service, communication and sales skills.
• General knowledge of automotive parts and interest in automobiles; ability to explain technical details in simple terms.
• Team spirit, multitasking, and ability to adapt to a flexible schedule.
• Proficiency with computer tools and ability to quickly learn parts management systems.
• Bilingual (French/English) would be an asset.

What we offer

• Ongoing training and opportunities for professional development.
• Employee discounts, uniforms and boots provided.
• Flexible hours and work-life balance; possibility of a schedule tailored to shared custody of children.
• Free parking and prescription drug insurance.
• Recognition program, sick leave and social club activities.
• Monetary allowance for tools and other professional equipment.
• Company closed on weekends, promoting personal balance.

If you are passionate about cars and customer service, you could be the ideal person to contribute to the Nissan Saint-Jérôme customer experience and the success of our Parts Department.