Pre-Owned Automotive Sales Representative

About the role

MINI Markham is looking for a motivated, energetic, and customer-focused Pre-Owned Automotive Sales Representative to join our high-performing sales team. As part of Lithia & Driveway (LAD), you’ll have the opportunity to grow your career in a fast-paced automotive environment with access to ongoing development and advancement opportunities. If you’re passionate about cars, enjoy connecting with people, and are motivated by delivering results and memorable customer experiences, we want to hear from you. As a Pre-Owned Automotive Sales Representative, you’ll guide customers through every stage of their vehicle-buying journey, from their initial visit and vehicle selection through delivery and follow-up, while creating an engaging and personalized experience along the way.

Why Join Our Team?

So why should you grow your career with Pfaff Automotive? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. Being part of Lithia & Driveway, you'll find:

• Real opportunities for advancement across multiple locations in Canada
• Development and training through our internal learning programs
• A high-performance culture that recognizes and rewards results

About Pfaff

At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.

We thank all applicants for their interest in Pfaff Automotive Partners – due to the volume of applicants, only those selected for an interview will be contacted. Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.

Key Words

Automotive Sales Representative, Auto Sales Consultant, Product Advisor, Vehicle Sales Consultant, Car Sales Representative, Sales Associate, Automotive Retail Sales, Sales Consultant, Automotive Sales Professional, Delivery Specialist, Automotive Brand Ambassador, Brand Specialist, Floor Manager, Assistant Sales Manager, ASM, Associate, Luxury, Highline

Responsibilities

• Welcome and engage customers in a professional, friendly, and consultative manner.
• Build strong client relationships by understanding each customer’s needs, preferences, and lifestyle.
• Guide customers through vehicle selection, demonstrations, test drives, and the purchasing process.
• Showcase the features, technology, benefits, and value of MINI pre-owned vehicles.
• Deliver exceptional customer experiences that encourage repeat business and referrals.
• Maintain up-to-date knowledge of dealership products, services, financing options, and manufacturer programs.
• Coordinate vehicle preparation and delivery to provide customers with a seamless handover experience.
• Clearly explain vehicle features, operation, warranty coverage, and required documentation at delivery.
• Maintain consistent follow-up with clients to ensure satisfaction and develop long‑term relationships.
• Contribute to dealership sales initiatives and support additional responsibilities as assigned by management.

Requirements

• Previous automotive sales experience is an asset.
• 1–3 years of customer‑facing sales experience preferred.
• Valid OMVIC licence.
• Valid Ontario Driver’s Licence with a clean driving record.
• Strong communication, interpersonal, and relationship‑building skills.
• A results‑driven mindset with the motivation to achieve and exceed sales goals.
• Professional presentation and a genuine customer‑first approach.
• Ability to thrive in a fast‑paced, collaborative, and performance‑driven environment.

Benefits

Total Rewards

• Pay: $90,000–$135,000 annually, based on sales performance.
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Disability Coverage
• Life Insurance
• RRSP Plans
• Employee Stock Purchase Plan
• Professional Development & Growth Opportunities
• Vehicle Purchase Discounts
• Employee Assistance & Wellness Programs