Receptionist / Greeter

Arbour Volkswagen • Laval, Quebec

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Expected salary range

up to $21.00 / h

Job status

Full-time

Location

Arbour Volkswagen
Laval QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 15:00 to 20:00
Tuesday 15:00 to 20:00
Wednesday 15:00 to 20:00
Thursday 15:00 to 20:00
Friday 14:00 to 18:00
Saturday 10:00 to 16:00

Job Description

Arbour Volkswagen, a leading dealership in Laval, is looking for a dynamic person to handle reception and customer experience in the evening and on Saturdays. If you enjoy interacting with customers and contributing to a professional and welcoming environment, this position is for you.

Job Description

  • Warmly greet customers and visitors upon arrival, direct them to the appropriate personnel, and ensure smooth flow within the reception area.
  • Manage incoming and outgoing phone calls, filter requests, and transfer calls to the appropriate contacts as needed.
  • Maintain a clean and pleasant reception area, with promotional materials and up-to-date information.
  • Take messages and relay them promptly to the relevant team.
  • Support the sales team and after-sales service in coordinating appointments and visits.
  • Contribute to managing daily priorities and organizing customer flows in coordination with other departments.
  • Ensure adherence to internal procedures and safety during customer encounters.
  • Contribute to the professional and positive image of the dealership.

Schedule

  • Monday to Thursday, 3:00 PM to 8:00 PM
  • Friday, 2:00 PM to 6:00 PM
  • Saturday, 10:00 AM to 4:00 PM

Profile

  • Experience: No prior experience required; internal training provided.
  • Excellent customer service skills and ability to create a positive first impression.
  • Excellent communication skills in French; English is an asset.
  • Neat appearance, team spirit, and good interpersonal skills.
  • Ability to handle multiple tasks simultaneously and work in a dynamic environment.
  • Proficiency in basic office tools (Microsoft Office Suite or equivalent) and comfort with everyday management software.
  • Availability for the specified schedules and punctuality.

Benefits and Team Dynamics

  • Professional and friendly working environment within a recognized automotive network.
  • Training and onboarding program to support your success.
  • Opportunities for advancement within the group and access to attractive benefits after probation.

Arbour Volkswagen is committed to providing an inclusive environment where every employee can thrive and develop their skills while serving a demanding and passionate clientele in the automotive industry.

To perform the following tasks

Answer phone requests
Clerical tasks
Customer reception
Customer service
Data entry
Making appointments
Payment manipulation during transactions

Candidates desired profile for this job

Experience

no experience required as Receptionist / Greeter

Languages

Spoken languages

English

Written languages

English

Skills & Competencies

Softwares

Activix - CRM

Qualities

Interpersonal skills
Punctual
Self-Motivated

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Receptionist / Greeter
Arbour Volkswagen

Arbour Volkswagen

Business profile

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