Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
Halifax, NS, Canada

Workplace

On site

Job Description

About CSN Collision

CSN Collision repairs over 200,000 vehicles yearly, helping Canadians with high-quality collision repair across 400+ centers in three countries.

Role Overview

As a Field Technical Analyst, you will be the key technical and KPI analysis contact for CSN's Field Operations in Quebec and Eastern Canada. Collaborate with managers to enhance shop operations and coach licensees using your automotive expertise.

Key Responsibilities

  • Perform technical analysis and provide repair-related information
  • Resolve urgent case management issues
  • Conduct targeted audits to support insurance KPI performance
  • Assist in shop onboarding and training
  • Regularly report on case progress, challenges, and audit results

Qualifications

  • 5+ years collision repair industry and estimating experience
  • Knowledge of Canadian estimating systems (Audatex & Mitchell)
  • Technical certifications such as I-Car
  • Valid driver's license

Work Environment

Fast-paced, home-office based with travel for meetings and industry events.

Benefits

  • Competitive salary with bonus
  • Benefits package
  • Company laptop
  • Career development opportunities

Join CSN and grow your career with a leader in collision repair.

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Csn Collision

Csn Collision

🚗 Join CSN Collision as a Remote Automotive Collision Field Technical Analyst! Leverage your 5+ years industry experience to improve shop operations, resolve complex cases, and support licensees across Quebec and Eastern Canada. Enjoy a competitive salary, benefits, and career growth in a fast-paced role with travel opportunities. Become a key part of a trusted network with 400+ centers! 🌟

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