Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
Nanaimo, BC, Canada

Workplace

On site

Job Description

About CSN Collision

CSN Collision repairs over 200,000 vehicles annually across 400+ centers in three countries, providing trusted and reliable service.

Position Summary

Join CSN as a Field Technical Analyst supporting the Quebec & Eastern Canada Field Operations Team. You will act as a technical and KPI analysis contact, working alongside managers and licensees to enhance business operations using CSN systems.

Key Responsibilities

  • Provide expert technical analysis and repair information
  • Manage urgent case resolutions and escalate complex issues
  • Conduct estimate audits and support profit improvement plans
  • Collaborate on shop operations and system enhancements
  • Deliver detailed monthly reports on case management and KPIs

Qualifications

  • 5+ years experience in collision repair and estimating
  • Proficient with Audatex & Mitchell systems and OEM procedures
  • Ongoing technical training in EV, ADAS, materials & vehicle technology
  • Knowledge of GAA rules specific to Quebec
  • Valid driver's license

Work Environment & Travel

  • Fast-paced, multi-priority remote work with home office setup
  • Required travel for store visits, industry events, and corporate meetings

Benefits

  • Competitive salary and bonus program
  • Comprehensive benefits package
  • Company laptop
  • Career growth and development opportunities

Disclaimer: Job duties may be updated by CSN at any time.

Share this job

Csn Collision

Csn Collision

🚗 Join CSN Collision as a Bilingual Field Technical Analyst and be a key player in enhancing collision repair operations across Quebec & Eastern Canada! Enjoy a competitive salary 💼, bonus program, benefits package, and exciting career growth opportunities. Work remotely with travel perks and contribute to an industry-leading company that repairs over 200,000 vehicles annually. Apply now to make an impact in the automotive industry! 🌟

Fill the form below to apply for this job

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis