Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
New Westminster, BC, Canada

Workplace

On site

Job Description

About CSN Collision

CSN Collision repairs over 200,000 vehicles annually, providing trusted, high-quality collision repairs across 400+ centres in three countries since 2002.

Role Summary

As a Field Technical Analyst, you will be the technical and KPI analysis liaison for Quebec & Eastern Canada, supporting licensees to improve operations through system insights and industry expertise.

Key Responsibilities

  • Manage technical analysis and repair information.
  • Resolve urgent store issues and negotiate solutions.
  • Conduct targeted audits to boost insurance KPI and profitability.
  • Assist with shop operations and training.
  • Report monthly on case management, KPIs, and system enhancements.

Qualifications

  • 5+ years in collision repair industry and estimating.
  • Experience with Audatex & Mitchell systems.
  • OEM procedural knowledge and ongoing technical certification.
  • Valid driver's license and proficient in Microsoft Office.

Work Environment & Travel

Fast-paced role requiring home office setup and vehicle access. Travel for meetings, training, and events.

Benefits

  • Competitive salary & bonus
  • Benefits package
  • Company laptop
  • Career growth opportunities

Join CSN Collision to grow your career in a challenging and rewarding automotive technical role!

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Csn Collision

Csn Collision

🚗 Join CSN Collision as a Remote Field Technical Analyst! Leverage your collision repair experience to drive operational excellence across Quebec & Eastern Canada. Enjoy a competitive salary, bonus program, benefits, and career growth in a dynamic, fast-paced environment. Travel and remote work combine flexibility and impact. Apply now to become a key part of a leading collision repair network! 🌟

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