Remote Automotive Collision Field Technical Analyst - Bilingual
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Job Description
About CSN Collision
CSN Collision repairs over 200,000 vehicles annually, helping Canadians return to the road with confidence. Since 2002, CSN has become a collision repair leader with 400+ centres across three countries.
Summary
As a Field Technical Analyst, you will be the technical and KPI specialist supporting CSN Field Operations in Quebec and Eastern Canada. Reporting to the National Field Technical Manager, you'll collaborate with managers and analysts to improve licensee operations through data-driven insights.
Key Responsibilities
- Serve as a primary technical contact
- Resolve urgent issues, mediate complex cases
- Conduct targeted audit estimations to boost profitability
- Drive shop operational improvements with the CSN System
- Provide detailed monthly reports on cases, KPIs, and system feedback
Education & Experience
- 5+ years in collision repair and estimating (Audatex & Mitchell)
- Experience with OEM procedures and technical training
- Proficient with GAA rules in Quebec
- Valid driver's license and good standing
Work Environment
Fast-paced with multiple priorities; remote home office work with vehicle access required.
Travel
Some travel and overnight stays needed for meetings and industry events.
Benefits
- Competitive salary & bonus
- Benefit package
- Company laptop
- Growth and career development opportunities
Join CSN for a challenging, dynamic role where your expertise will drive industry-leading repair operations.
Csn Collision
🚗 Join CSN Collision, a leader in automotive collision repair with 400+ centres. Become a Remote Automotive Collision Field Technical Analyst and use your 5+ years of industry expertise to drive improvements, audit performance, and support licensees across Quebec & Eastern Canada. Enjoy a competitive salary, bonuses, benefits, company laptop, and career growth. Work remotely with moderate travel, making a real impact in a fast-paced environment with a dedicated team! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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