Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
Peterborough, ON, Canada

Workplace

On site

Job Description

About CSN Collision

CSN Collision repairs over 200,000 vehicles yearly across 400+ centers in 3 countries, ensuring vehicles are restored to like-new condition with trust and comfort.

Role Summary

As a Field Technical Analyst, you'll support the Quebec & Eastern Canada Field Operations Team by providing technical & KPI analysis. Reporting to the National Field Technical Manager, you will optimize repair shop performance using in-depth automotive industry knowledge.

Key Responsibilities

  • Be the technical liaison and issue resolver for repair-related inquiries.
  • Analyze and audit estimates to improve insurance KPIs and profitability.
  • Develop and monitor improvement plans with licensees.
  • Assist in system strategy execution and OEM training initiatives.
  • Provide detailed monthly reports on case management, challenges, and KPI results.

Qualifications

  • 5+ years experience in collision repair and estimation using Canadian industry systems.
  • Skilled in OEM procedures and ongoing technical certifications.
  • Valid driver's license with good standing.

Work Environment & Travel

  • Fast-paced, home-office based role requiring personal vehicle access.
  • Regular travel for meetings, training, and events including possible overnight stays.

What We Offer

  • Competitive salary with bonus program
  • Benefits package
  • Company laptop
  • Career growth opportunities

Join CSN Collision for a dynamic role where you impact industry-leading repairs and career development. Apply now to drive excellence in automotive collision repair.

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Csn Collision

Csn Collision

Join CSN Collision as a Remote Automotive Collision Field Technical Analyst! 🚗✨ Work in a fast-paced, impactful role supporting field operations with technical expertise, auditing, and training. Enjoy competitive salary, bonuses, benefits, and growth opportunities. If you have 5+ years of collision repair and estimating experience, a valid driver's license, and love travel, this is your chance! 🌟

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