Remote Automotive Collision Field Technical Analyst - Bilingual
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Job Description
About CSN Collision
CSN Collision repairs over 200,000 vehicles yearly, providing trusted, reliable service across 400+ centers in three countries since 2002.
Role Overview
As a Field Technical Analyst, you'll be the technical and KPI analysis liaison for our Field Operations in Quebec & Eastern Canada, working closely with management to drive improvements and operational success. Your expertise in collision repair and estimating systems will empower licensees through coaching, auditing, and system enhancements.
Key Responsibilities
- Handle urgent case management and resolve complex repairs issues.
- Conduct audit performance and support insurance KPI improvements.
- Guide shop operations leveraging CSN systems and OEM certifications.
- Report monthly on performance, engagement, and improvement strategies.
Qualifications
- 5+ years experience in collision repair and estimating (Audatex & Mitchell).
- Certified in OEM technical training (e.g. EV, ADAS).
- Proficient with GAA rules in Quebec.
- Valid driver license with travel flexibility.
Work Environment
- Fast-paced with multiple priorities.
- Remote work with access to a personal vehicle.
Benefits
- Competitive salary & bonus
- Benefits package
- Company laptop
- Career growth opportunities
Join us to develop your career, impact the collision repair industry, and contribute to CSN's dynamic growth!
Csn Collision
🚗 Join CSN Collision as a Remote Automotive Collision Field Technical Analyst and leverage your expertise to impact over 200,000 vehicle repairs annually! Work remotely with flexible travel, receive competitive salary & bonuses 💼, enjoy comprehensive benefits, and grow your career in a fast-paced, supportive environment. If you have 5+ years collision repair and estimating experience with strong analytical skills, this is your chance to contribute to Canada's leading collision repair network! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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