Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
St. Catharines, ON, Canada

Workplace

On site

Job Description

About CSN Collision

CSN Collision repairs over 200,000 vehicles annually across 400+ centres in three countries, ensuring vehicles are restored to like-new condition. Join the team as a Field Technical Analyst, serving as the key technical & KPI analyst for Quebec & Eastern Canada. Use your expertise to help licensees improve operations by analyzing repair behaviors and leveraging the CSN System.

Key Responsibilities

  • Serve as technical and repair knowledge contact
  • Resolve urgent issues and escalate complex cases
  • Conduct targeted auditing to support profitability and KPI performance
  • Assist in shop onboarding and training
  • Report monthly on case management, KPIs, and system improvements

Qualifications

  • 5+ years in collision repair industry and estimating (Audatex & Mitchell)
  • Proficient in OEM procedures and certifications
  • Valid driver’s license
  • Ability to work independently from home with travel requirements

What We Offer

  • Competitive salary with bonus program
  • Benefits package
  • Company laptop
  • Career growth opportunities

If you are a detail-oriented, bilingual automotive expert looking for a dynamic role with growth potential, this role is ideal for you! 🚗💼✨

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Csn Collision

Csn Collision

Join CSN Collision as a Remote Automotive Collision Field Technical Analyst and use your extensive industry knowledge to support licensees and improve operations across Quebec & Eastern Canada. Enjoy a competitive salary, bonus program, benefits, and career growth opportunities in a dynamic, fast-paced environment. If you are bilingual and experienced in collision repair estimation tools, this is your chance to advance your career! 🌟🛠️🌍

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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