Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
Truro, NS, Canada

Workplace

On site

Job Description

Join CSN Collision as a Remote Automotive Collision Field Technical Analyst (Bilingual)

CSN Collision is Canada's leader in collision repair, safety repairing over 200,000 vehicles annually across 400+ centers. We're looking for a skilled Field Technical Analyst to support our Quebec & Eastern Canada teams by leveraging your automotive industry expertise to improve shop operations and assist licensees in achieving excellence.

What You'll Do:

  • Be the technical & KPI analysis contact for field operations
  • Manage and resolve high urgency cases with negotiation and escalation as needed
  • Perform targeted audits to improve insurance KPI performance
  • Collaborate with management to optimize the CSN System and support new shop onboarding
  • Provide comprehensive monthly reporting

Qualifications:

  • 5+ years experience in collision repair and estimating (Audatex & Mitchell)
  • Strong OEM procedural knowledge and industry certifications like I-Car
  • Valid driver's license and proficiency in Microsoft Office

Work Environment:

  • Fast-paced with multiple priorities
  • Remote home office; travel required across stores and corporate locations

What We Offer:

  • Competitive salary and bonus program
  • Benefits package
  • Company laptop
  • Career growth opportunities

Take your career to the next level with CSN Collision, where your expertise drives industry-leading vehicle repairs.

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Csn Collision

Csn Collision

🚗 Exciting Opportunity at CSN Collision 🚗 Become a vital part of Canada's top collision repair network! As a Remote Automotive Collision Field Technical Analyst, you'll leverage your 5+ years of industry experience to improve shop operations and support licensees. Enjoy competitive salary & bonuses, benefits, a company laptop, and the chance to grow your career—all while working remotely with some travel. Join a dynamic, fast-paced environment with a trusted leader in vehicle collision repairs. Apply today and drive your career forward! 💼✨

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