RV Service Dispatcher
Expected salary range
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Location
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Job Description
About the role
Traveland RV has an opportunity for an organized, customer-focused RV Service Dispatcher to join the team.
The Service Dispatcher plays an important role in keeping the Service Department running smoothly. Working closely with Service Management, RV Techs, Parts, and customers, you will coordinate daily shop workflow, manage technician schedules, and ensure repairs are completed efficiently and in a timely manner.
This is a fast-paced position that requires someone who can think on their feet, prioritize competing demands, and communicate effectively with both customers and team members. RV industry experience is an asset but not required.
Traveland RV Supercentres are here to provide quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada, with locations in Langley BC, Kelowna BC, Duncan BC, Parksville BC, Kelowna BC, Airdrie AB, Edmonton AB, Grande Prairie AB, Saskatoon SK, Watrous SK, and Weyburn SK.
Our goal is your complete satisfaction. We provide complete RV sales and complete RV service, including sales of new and used RVs, RV parts and accessories, and RV rentals. If you have any questions about buying, renting, or servicing, please contact us.
We will provide you with the best price and honest answers from knowledgeable staff in the RV industry. We are here to help you make an informed decision.
Traveland RV is family owned and operated.
Responsibilities
- Schedule shop work as efficiently as possible in accordance with dealership policy.
- Assign work to the correct technician level based on skill level, experience, and workload.
- Monitor tech productivity and job progress to ensure work is completed within expected timelines.
- Communicate with service advisors, techs, and parts staff to coordinate parts availability and repair requirements.
- Maintain dispatch logs, tech schedules, and records of outstanding repairs.
- Communicate professionally with customers regarding service progress and scheduling as required.
- Other duties as required.
Requirements
- Strong organizational and time management skills, with the ability to manage multiple priorities in a busy shop environment.
- Excellent communication and customer service.
- Ability to coordinate people, schedules, and workflow while adapting to changing priorities.
- A problem solver who works well as part of a team.
- Previous experience in a similar role within RV, Auto, Marine, or Powersports is an asset.
Benefits
- Great West Life Coverage.
- Catered staff lunch, monthly.
- Annual staff incentive Mexico trip!!!
- RRSP matching.
Traveland RV Canada
Coordinate shop workflow, technician schedules, repair progress, and customer communication as an RV Service Dispatcher.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
rv service dispatcher Job in the :sector Sector in Duncan
Why This rv service dispatcher Position in Duncan Stands Out
Discover an automotive job opportunity for a rv service dispatcher in Duncan, offered by the employer Traveland RV Canada in the :sector sector.
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About the Current Position at Traveland RV Canada
This rv service dispatcher role is part of the :en_department department within the :sector sector in Duncan.
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Frequently Asked Questions About the rv service dispatcher Position in Duncan
What is the typical salary for a rv service dispatcher in Duncan?
Salary for a rv service dispatcher position in Duncan varies based on experience, employer type, and the :sector sector.
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