RV Service Advisor
Expected salary range
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Location
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Job Description
About the role
If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.
Compensation is based on experience and commensurate with Fortune 500 companies.
Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with locations in Langley BC, Kelowna BC, Parksville BC, Duncan BC, Airdrie AB, Grande Prairie Ab, Edmonton AB, Saskatoon SK, Watrous SK, and Weyburn SK.
Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories. If you have any questions about buying or servicing please contact us.
We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.
Traveland RV is family owned and operated.
Come visit Traveland RV Supercentres or contact us today!
Responsibilities
- Attitude is everything—greet service department customers promptly and courteously
- Listen to each customer and clearly articulate repair needs to techs
- Upsell recommended/additional services using low pressure, high integrity methods
- Provide accurate estimates of repair/maintenance costs
- Adherence to dealership policy on customer vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure that all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Requirements
A high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.
Benefits
- Canada Life Coverage
- Catered Staff Lunch,Monthly
- Annual Staff Incentive Mexico Trip!!!
- RRSP Matching
Continue your search
Traveland RV Canada
Greet customers, coordinate RV repairs and keep customers informed as a Service Advisor at Traveland RV in Airdrie, Alberta.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
rv service advisor Job in the :sector Sector in Airdrie
Why This rv service advisor Position in Airdrie Stands Out
Discover an automotive job opportunity for a rv service advisor in Airdrie, offered by the employer Traveland RV Canada in the :sector sector.
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About the Current Position at Traveland RV Canada
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