SaaS Customer Success Manager, Automotive
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Location
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Job Description
Customer relationships and SaaS expertise define this Customer Success Manager role at Unleashd Technologies. Work remotely while meeting automotive customers on the road. Based in Calgary, you will support customers after launch and build trusting, ongoing relationships. The role connects customers, internal teams, and external partners while supporting Unleashd products. You will also train customer teams, communicate delivery updates, and identify ways products improve dealership business.
Responsibilities
- Serve as customers’ first post-launch point of contact
- Use feedback to identify meaningful product improvements
- Communicate updates, deliverables, and deadline impacts consistently
- Train customers on product use and administration
- Identify upsell and referral opportunities with existing customers
Requirements
- Customer success experience with directly served SaaS customers
- Project or timeline-based delivery management track record
- Strong written and verbal communication skills
- Valid driver’s license and reliable vehicle
- Automotive industry or software experience is an asset
Bring customer success, delivery management, and communication skills to Unleashd’s automotive software customers across Canada.
Continue your search
Unleashd Technologies Ltd.
Support Unleashd’s automotive SaaS customers after launch, train their teams, communicate delivery updates, and identify product improvements.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
saas customer success manager, automotive Job in the :sector Sector in Toronto
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About the Current Position at Unleashd Technologies Ltd.
This saas customer success manager, automotive role is part of the :en_department department within the :sector sector in Toronto.
The employer Unleashd Technologies Ltd. is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
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Frequently Asked Questions About the saas customer success manager, automotive Position in Toronto
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Do saas customer success manager, automotive responsibilities vary depending on the employer?
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