Sales Manager

Longueuil Mazda, a member of the Auto Longueuil Group, is seeking a Director of Used Vehicle Sales to lead a high-performing team and raise the profile of our sales on the South Shore and the Greater Montreal metropolitan area. Join a committed, performance- and customer service‑oriented team, in the heart of Longueuil, at 60 Boulevard Roland-Therrien.

Key responsibilities

• Lead, coach, and develop the used-vehicle sales team to achieve and exceed monthly and annual targets.
• Define and execute the used-vehicle sales strategy, including inventory management, pricing, and promotional campaigns.
• Optimize the customer experience and ensure a high level of satisfaction, loyalty, and retention.
• Manage the department budget, margins, and ancillary revenues (financing, warranties, parts and accessories).
• Recruit, train, and evaluate the sales staff; establish ongoing training and skills development programs.
• Collaborate closely with after-sales service and financing to provide a seamless, frictionless experience.
• Analyze key indicators (conversion, inventory mix, net margin, financing rate, etc.) and present reports to management; adjust tactics accordingly.
• Ensure compliance with Mazda policies and customer service standards; promote the company's values.
• Represent Longueuil Mazda at local events and develop partnerships to increase visibility and sales opportunities.

Desired profile

• Minimum 1 year of experience managing a sales team or in an equivalent role in the automotive sector.
• Proven experience in used-vehicle sales and team leadership; ability to meet and exceed targets.
• Excellent leadership and communication skills; fluency in French; English is an asset.
• Proficiency with CRM tools and reporting systems; analytical ability and results orientation.
• Customer service mindset, initiative, organization and time management; ability to work under pressure.
• Valid driver's license and good knowledge of the local market.

Assets

• Knowledge of the Mazda sector and financing, warranties, and post-sales services programs.
• Experience in stock management, pricing, and inventory planning.
• Team spirit, solution-oriented mindset and ability to drive change and continuous improvement.

What we offer

• Competitive compensation with commissions and performance-based bonuses.
• Benefits, retirement plan, and supplementary insurance.
• Opportunities for ongoing training and professional development.
• A dynamic work environment focused on innovation and performance, within a strong and supportive Auto Longueuil Group network.
• Opportunity for advancement within Longueuil Mazda and the Auto Longueuil Group.

Why join Longueuil Mazda You will work in an environment dedicated to Mazda service excellence and customer satisfaction, where your leadership will be valued and where you will have the opportunity to contribute significantly to the growth of our used-vehicle business. Our passionate and professional team is committed to delivering an exceptional customer experience, from the initial meeting through maintenance and beyond.