Senior Operations Manager, Dealership

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Team Lead, Market Operations - Baltimore, MDCarvana
Winnipeg, MB, Canada

Workplace

On site

Job Description

About Carvana

At Carvana, we're redefining car sales by ensuring every vehicle meets high standards of quality and care before reaching our customers. Join us in delivering a no-hassle, trustworthy car buying experience.

Role Overview

As the Senior Operations Manager for Dealership, you'll lead service & parts operations, facility maintenance, and OEM relationship management. Oversee a dynamic team to drive customer satisfaction, profitability, and operational excellence.

Key Responsibilities

  • Lead service & parts business operations to meet financial and customer service goals.
  • Manage facilities maintenance and ensure compliance with safety and brand standards.
  • Serve as the primary liaison with OEMs to align on warranty, recall, and satisfaction programs.
  • Recruit, develop, and mentor high-performing teams.
  • Champion continuous improvement initiatives to enhance efficiency and customer experience.

Why Join Us?

Be part of a forward-thinking company committed to quality and transparency in car sales, where your leadership directly impacts our success and customer trust.

Share this job

Team Lead, Market Operations - Baltimore, MDCarvana

Team Lead, Market Operations - Baltimore, MDCarvana

🚗 Lead and innovate as a Senior Operations Manager at Carvana! Drive the success of dealership service & parts operations, ensure top-notch facilities, and build strong OEM partnerships. Enjoy a dynamic leadership role where your expertise fuels customer satisfaction and operational excellence. Join us and be a part of the future of car buying! 🌟

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