Service Advisor

Brossard Mitsubishi • Brossard, Quebec

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Service Advisor

Job opportunity

Salary according to experience

Starting at $25 / h

+ bonus

Job status

Full-time

Location

Brossard Mitsubishi
Brossard, QC, Canada

Workplace

On site

Job Description

Are you looking for an environment where your performance is directly rewarded? This opportunity is for you.

Brossard Mitsubishi is seeking a Technical Advisor to support its service team.

Why join this team? You will have the chance to integrate into a dynamic, structured automotive environment focused on customer service. The position offers good stability, a favorable schedule on Fridays, and a tangible role in the smooth operation of the service department.

The person we are looking for will play a key role in managing internal requests as well as supporting the service advisors during busier periods.

Responsibilities

  • Handle internal requests related to the service department;
  • Open, follow up on, and close repair orders;
  • Ensure good communication between the relevant departments;
  • Support service advisors during customer surges;
  • Contribute to maintaining a professional and efficient customer experience;
  • Perform necessary follow-ups to ensure smooth operations in the service department.

Profile Sought

  • Minimum of 2 years of sales experience
  • Good understanding of operations within an automotive service department;
  • Ability to manage multiple files simultaneously;
  • Strong organizational and prioritization skills;
  • Excellent communication and customer relations skills;
  • Professionalism, rigor, autonomy, and team spirit;
  • Experience as a service advisor is a significant asset.

Working Conditions

  • Full-time, permanent position
  • 40 hours per week; Monday to Friday
  • Location: Brossard
  • Compensation: $25/hour + Bonus

What we offer

  • Dental Insurance, Disability Insurance;
  • Supplemental Medical Insurance;
  • Life Insurance, Paid Leave;
  • Company Events;
  • Discounted Rates;
  • On-site Parking.

Ready to join a team that moves forward together and contribute to our success? We would love to meet you.

To perform the following tasks

Answer phone requests
Customer follow-up
Customer service
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales

Working conditions or benefits

A retirement plan for employees
Cafeteria
Competitive compensation
Continual training
Dental insurance plan
Disability insurance
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Performance bonus
Public transportation nearby
Reimbursement of training and development activities
Sick day off paid
Travel insurance
Vision insurance plan

Candidates desired profile for this job

Experience

3 years as Service Advisor

Languages

Spoken languages

French

Written languages

French

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Brossard Mitsubishi

Brossard Mitsubishi

Business profile

Why work with us

Fed up with being thanked after busy times at work? Do you want to work for a company that will help you advance in your career?

At Terrebonne Mitsubishi, your job is guaranteed all year round! Additionally, we are fortunate to have experienced individuals on site to assist newcomers in their growth. Our Mitsubishi manufacturer also provides training to equip our teams effectively.

We always take pleasure in helping employees with their daily challenges when they give their best for the company. Whether it's balancing family and work or dealing with situations like a sick child, etc...

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