Service Advisor

Jaguar Land Rover West-Island • Dollard-Des Ormeaux, Quebec

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Service Advisor

Job opportunity

Salary according to experience

Apply with your own terms

Job status

Full-time

Location

Jaguar Land Rover West-Island
Dollard-Des Ormeaux, QC, Canada

Workplace

On site

Job Description

At Jaguar Land Rover West-Island, we are looking for a passionate and skilled Technical Advisor to join our dynamic team. If you are an automotive professional determined to provide exceptional service and want to contribute to our customers' satisfaction, this opportunity could be perfect for you.

As part of your responsibilities, you will be tasked with providing technical expertise to our clients while ensuring a rigorous follow-up of their vehicle needs. Your duties will include:

  • Welcoming and advising customers on technical issues related to our Land Rover and Range Rover vehicles.
  • Analyzing and diagnosing technical problems efficiently.
  • Collaborating with service teams to coordinate vehicle repairs and maintenance.
  • Providing clear and precise explanations regarding recommended services and associated costs.
  • Developing trust-based relationships with our customers, ensuring a top-notch customer experience.

To succeed in this role, you must possess the following qualifications and skills:

  • A minimum of one year of experience in a similar role within the automotive industry.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a team while being autonomous.
  • Knowledge of modern vehicle systems and technologies, particularly those of the Land Rover brand.
  • Strong attention to detail and analytical ability to quickly diagnose problems.

At Jaguar Land Rover West-Island, we value our employees and offer exceptional working conditions, including:

  • An attractive retirement plan and opportunities for rapid advancement.
  • Competitive compensation and ongoing training to develop your skills.
  • A wide range of benefits, including health, dental, and disability insurance.
  • Employee discounts and free parking for your convenience.
  • No layoffs during slow periods and support for training and development activities.

Join a dealership that places customer satisfaction and service excellence at the heart of its priorities. If you are ready to take on the challenge and showcase your technical expertise, we would be delighted to welcome you to our team.

To perform the following tasks

Answer phone requests
Customer follow-up
Customer service
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales

Working conditions or benefits

A retirement plan for employees
Advancement Opportunities
Competitive compensation
Continual training
Dental insurance plan
Disability insurance
Employees discounts
Free parking
Medical insurance
No layoffs during off-peak periods
Paid training
Public transportation nearby
Reimbursement of training and development activities
Sick day off paid
Vision insurance plan

Candidates desired profile for this job

Experience

1 year as Service Advisor

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Driver's license

Passenger Car Driver's License

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Jaguar Land Rover West-Island

Jaguar Land Rover West-Island

Business profile

Why work with us

Do you have what it takes to be part of our dynamic team? If you're looking for a chance to shine, there might be a spot for you!

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The salary or conditions doesn't fit you but are still interested?

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