Service Advisor

Mercedes-Benz West Island • Dollard-Des Ormeaux, Quebec

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Expected salary range

Apply with your own terms

Job status

Full-time

Location

Mercedes-Benz West Island
Dollard-Des Ormeaux QC, Canada

Workplace

On site

Job Description

Who is Mercedes-Benz West Island?

Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to rely on a history of excellence as the largest automotive group in Canada.

Why work with us and what we offer?

  • Weekly pay with a performance-based bonus structure;
  • A stable, dynamic and dedicated team;
  • Pension plan after 1 year;
  • Excellent group benefits including dental, medical, life, travel and supplementary health insurance;
  • Provided and ongoing training;
  • Career advancement opportunities and internal promotions;
  • Attractive employee discounts;
  • Several social activities throughout the year (5-to-7 gatherings, Christmas Party, BBQ Dinner, etc.)

Main responsibilities:

  • Identify the client's needs regarding the maintenance and repair of their vehicle;
  • Offer and promote various after-sales services and preventive or maintenance services;
  • Provide consultative service to customers;
  • Establish a trusting relationship with customers;
  • Assess maintenance costs, draft a work order and follow up on it;
  • Perform related tasks or tasks requested by the Service Manager.

Qualifications and skills required:

  • Possess relevant experience in sales and customer service;
  • Ability to communicate in French and English to meet the needs of our bilingual clientele;
  • Have tact, possess excellent customer service and be passionate about sales;
  • Ability to work under pressure;
  • Professionalism, courtesy and a neat appearance;
  • Ability and willingness to work well in a team;
  • The masculine gender is used only to lighten the text.

Candidates desired profile for this job

Experience

1 year as Service Advisor

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Mercedes-Benz West Island

Mercedes-Benz West Island

Business profile

Why work with us

Accelerate Your Career

Whether you are looking for your first job or a new challenge, know that as the largest automotive group in Canada, Dilawri offers an unparalleled range of opportunities. Our network includes 82 franchised dealerships representing 38 brands in British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, D.C.

Dilawri is a 2023 winner of the Canada’s Best Managed Companies program, which recognizes excellence in privately-owned Canadian companies.

Canada’s Best Managed Companies

Unlock your potential while enjoying access to some of the best benefits in the industry, including:

An employee vehicle purchase program at discounted prices Job-specific training and coaching programs Comprehensive health and dental plans Wellness and employee assistance programs And much more! Committed to being a leader in business as well as in the communities we serve, we have, through the Dilawri Foundation, donated millions of dollars to a variety of charitable causes.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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