Service Advisor

Subaru de Laval • Laval, Quebec

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Service Advisor

Job opportunity

Expected salary range

up to $85,000

Job status

Full-time

Location

Subaru de Laval
Laval, QC, Canada

Workplace

On site

Job Description

As a Technical Advisor at Subaru de Laval, you will play a key role in our commitment to providing an exceptional customer experience. Your main responsibilities will include:

  • Diagnosing and resolving technical issues with Subaru vehicles, providing reliable and relevant advice to our customers.
  • Collaborating with the service team to ensure effective communication and quick resolution of issues.
  • Ensuring accurate documentation of technical information and interventions performed.
  • Educating customers about their vehicle's functions and best maintenance practices to ensure their satisfaction.
  • Participating in ongoing training to stay updated on technical advancements in the automotive industry.

To succeed in this role, you must have the following qualifications:

  • A minimum of one year of experience in a similar position within the automotive industry.
  • Expertise in diagnostics and mechanical and electronic repairs.
  • Excellent communication skills to interact effectively with customers and the team.
  • Ability to work in a dynamic environment and manage multiple tasks.

Working at Subaru de Laval means benefiting from a competitive package of advantages that support your well-being and professional development:

  • An employee referral bonus program aimed at strengthening our team.
  • Comprehensive insurance benefits including dental insurance, medical and paramedical expense coverage, and life insurance.
  • Sick leave to ensure your health and personal balance.
  • An on-site cafeteria for well-deserved breaks.
  • A dynamic work environment with a summer schedule to promote a better work-life balance.

If you are passionate about automobiles and eager to contribute to service excellence, join our team today.

To perform the following tasks

•
Answer phone requests
•
Estimate damages
•
Follow up on repair and services
•
Making appointments
•
Open and close work orders
•
Prepare repair and service estimates
•
Proceed with insurance claims
•
Service and products sales
•
Submit all manufacturer's warranty claims

Working conditions or benefits

•
Bonus for employee referrals
•
Business closed on weekends
•
Cafeteria
•
Dental insurance plan
•
Disability insurance
•
Employees discounts
•
Free parking
•
Insurance of medical and paramedical expenses
•
Life insurance plan
•
Medical insurance
•
Sick day off paid
•
Summer schedule

Candidates desired profile for this job

Experience

•
1 year as Service Advisor

Languages

Spoken languages

French
English

Written languages

French
English

Skills & Competencies

Driver's license

Passenger Car Driver's License

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Subaru de Laval

Subaru de Laval

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