Service Advisor
Service
Starting at $75,000
Job schedule
Join our dynamic team as a Technical Advisor at Alex Pneu & Mécanique, a trusted company established for 45 years on the Plateau Mont-Royal. We are looking for a professional passionate about automobiles, with three years of experience in the field, to play a key role within our team. We have 16 service bays, so we need someone capable of delivering results!
Main Responsibilities:
- Welcome and advise our customers on their mechanical needs and tire installation.
- Propose tailored solutions based on the diagnostics provided by the mechanics.
- Order the necessary parts for the job (unlike a dealer, our technical advisors handle parts orders).
- Follow up on customer maintenance, tire storage, etc.
Required Qualifications:
- Minimum of three years of experience in a similar position in the automotive sector.
- Excellent communication skills in French and English.
- Knowledge of the Costar system is a significant asset.
- Team spirit, initiative, and ability to work under pressure.
- Passion for automobiles and ability to work in a dynamic environment.
- Capability to understand technical issues and interact with customers professionally.
What We Offer:
- A stimulating work environment in a company that values innovation and personal development.
- Competitive compensation with performance bonuses.
- Opportunities for ongoing training and career advancement.
- Comprehensive benefits including medical and paramedical expense insurance, life insurance, retirement plan, sick leave, provided uniforms, among others.
Joining Alex Pneu & Mécanique means contributing to a mission where every talent is essential. If you are ready to take on new challenges and grow in a collaborative and inclusive environment, we would be delighted to meet you.
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- A retirement plan for employees
- Business closed on weekends
- Competitive compensation
- Continual training
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Paid training
- Performance bonus
- Recognition program
- Sick day off paid
- Travel insurance
- Uniform provided
- Vision insurance plan
Desired profile
3 years as Service Advisor
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English is an asset
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French
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English is an asset
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French
Softwares
Alex Pneu & Mécanique
Mechanical repair shop
Montréal QC, Canada
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Job: service advisor in the automotive industry in Montréal
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Alex Pneu & Mécanique is Currently Hiring a service advisor in Montréal
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