Service Advisor

HGrégoire Hyundai Vaudreuil • Vaudreuil-Dorion, Quebec

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Service Advisor

Job opportunity

Expected salary range

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Job status

Full-time

Location

HGrégoire Hyundai Vaudreuil
Vaudreuil-Dorion, QC, Canada

Workplace

On site

Job Description

HGregoire Hyundai Vaudreuil is currently looking for a technical advisor to join its team! As a technical advisor, you will be at the heart of the process of preparing and delivering vehicles to our customers.

Schedule:

Full-time

Responsibilities:

Manage the preparation sheets following predefined guidelines and perform necessary follow-ups in collaboration with various departments; Make preparation requests for external companies when necessary; Check invoices for parts for each vehicle and the time required to make corrections; Communicate with different departments (sales / finance / delivery) about any issues or needs; Update the vehicle's history by recording details from the preparation sheet; Follow up with customers and different departments when there are issues at the time of delivery and make the necessary corrections to ensure customer satisfaction; Prepare the preparation sheets for all vehicles entering the dealership, as well as for demo vehicles; Keep their knowledge of the dealership's inventory up to date; Ensure the security of vehicle keys at the branch; Support vehicle storage logistics in inventory; Follow up on deliveries and ensure deadlines promised to customers are met; Provide impeccable customer service; Ensure quality control of all vehicles delivered to customers.

Profile sought:

Relevant experience in the automotive field; Bilingual in French and English both orally and in writing, at an intermediate-advanced level to communicate with our exclusively French-speaking clientele as well as our significant exclusively English-speaking clientele; Demonstrate a customer satisfaction orientation and attention to detail; Excellent communication and problem-solving skills; In-depth knowledge of vehicles and their systems; Ability to work independently; Positive and professional attitude; Resident of Canada.

Advantages:

Comprehensive group insurance plan (Dental, disability, supplementary health, life insurance); Paid leave; Company events; Employee Assistance Program; On-site parking; Recognition program Club HGreg to celebrate your achievements.

Don't wait any longer, apply now!

To perform the following tasks

Answer phone requests
Customer follow-up
Customer service
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales

Working conditions or benefits

Competitive compensation
Dental insurance plan
Disability insurance
Employees discounts
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Public transportation nearby
Sick day off paid

Candidates desired profile for this job

Experience

no experience required as Service Advisor

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HGrégoire Hyundai Vaudreuil

HGrégoire Hyundai Vaudreuil

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