Technical advisor

The Charby Garage Inc. • Knowlton, Quebec

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Technical advisor

Job opportunity

Expected salary range

Starting at $25.00 / h

Job status

Full-time

Location

The Charby Garage Inc.
Knowlton, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 08h00 to 17h00
Tuesday 08h00 to 17h00
Wednesday 08h00 to 17h00
Thursday 08h00 to 17h00
Friday 08h00 to 17h00

Job Description

We are looking for a competent and customer-oriented technical advisor to join our car dealership team. The ideal candidate will possess strong mechanical skills, excellent customer service sense, and a genuine passion for automotive repair and sales. This position involves advising customers on vehicle repairs, proposing additional services, and ensuring a positive experience throughout their visit. This role offers a stimulating environment for individuals with dealership experience or mechanic training, who thrive in a dynamic setting and enjoy helping customers find solutions to their automotive needs. Responsibilities

Greet customers professionally and assess their vehicle issues in order to provide precise technical advice. Clearly explain repair options, estimated costs, and timeframes to customers. Offer additional maintenance services or packages to enhance customer satisfaction and dealership sales. Accurately handle cash transactions and process payments efficiently. Coordinate with technicians to ensure repairs and services are completed within scheduled timelines. Keep detailed records of customer interactions, repairs performed, and sales made. Provide exceptional customer service by responding to questions, concerns, and feedback professionally. Stay informed about the latest automotive technologies, repair procedures, and dealership offers.

Experience

Dealership experience is highly preferred, along with a solid understanding of automotive sales and maintenance processes.

Experience or knowledge in mechanics is essential to offer credible advice on vehicle repairs.

Proven customer service skills and the ability to effectively communicate technical information to customers. Experience in sales or proposing additional services is an advantage. Knowledge of cash management procedures ensures accurate transaction processing. Previous experience in the automotive repair sector will be considered a significant asset. This position is suited for a proactive individual who is committed to providing quality service and contributing to the dealership’s sales goals. We appreciate diligent, friendly candidates eager to invest in a dynamic team.

Working conditions or benefits

Advancement Opportunities
Annual Bonus
Business closed on weekends
Free parking
Paid time off
Sick day off paid
Uniform provided
Work and life balance
Work boots

Candidates desired profile for this job

Experience

1 year as Customer Service Agent

Skills & Competencies

Softwares

AB Magic
AB Magic

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The Charby Garage Inc.

The Charby Garage Inc.

Business profile

Why work with us

We encourage a cheerful and fun work environment. We want to create a dynamic and high-performing team to serve the Brome Lake region.

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