Technical Support Specialist

SaskTel • Regina, Saskatchewan

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Technical Support Specialist

Job opportunity

Salary according to experience

Starting at $33.33 / h

Job status

Full-time

Location

SaskTel
Regina, SK, Canada

Workplace

On site

Job Description

POSITION OVERVIEW Responsible for technical assessment, administrative support, customer and vendor contact for SaskTel Vehicle Managers and fleet users in the operation, maintenance, and management of vehicles and equipment.

TYPICAL DUTIES & RESPONSIBILITIES (Not all inclusive or applicable to all assignments)

  1. Maintains a high quality vehicle/equipment condition by performing all duties in the heavy duty/ motor vehicle trades (mechanical, electrical, hydraulic, welding).
  2. Assigns and schedules work to public service vendors and ensures quality workmanship.
  3. Investigates mechanical condition of vehicles/equipment by on-site inspection and by utilizing SAP.
  4. Develops and maintains a satisfactory working relationship between SaskTel and public vendors/suppliers.
  5. Researches and provides information dealing with refurbishing, repairs, modification, outfitting and proto-typing of new vehicles. Assembles, evaluates and verifies information for tenders.
  6. Provides written procedures on service, repair, and operations of vehicle/equipment. Provides support for accident investigations and other programs as requested.
  7. Prepares documentation and preparation necessary for rotation and/or disposal of vehicles/equipment leased/owned.
  8. Researches, assembles and instructs construction equipment operator training courses on all specialized vehicles/equipment.

Candidates desired profile for this job

Experience

1 year as Technical Support Specialist

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Why work with us

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

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