Vehicle Sales Consultant
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Job Description
About the role
Jim Pattison Volvo Cars Surrey is seeking an innovative, results-driven, customer-focused Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for you!
Whether you are experienced in business development, account management or retail sales, or looking to start a new career, this is an opportunity to build a successful future in the automotive industry.
This is a full-time, permanent role of 40 hours per week. Pay is based on a variable commission structure. This role reports to the Sales Manager of the dealership.
Responsibilities
As a Product Advisor, you will act as a consultant and be responsible for guiding customers through the entire vehicle purchase journey while delivering a premium customer experience aligned with the Volvo brand.
- Engage and assist customers in a professional and welcoming manner, both in store and through phone and online inquiries.
- Identify customer needs and recommend suitable vehicle options.
- Conduct vehicle demonstrations and test drives.
- Present pricing and financing options, and assist in structuring deals in collaboration with management.
- Maintain accurate and consistent follow-up using CRM tools to manage leads and customer relationships.
- Coordinate vehicle deliveries and ensure a seamless handover experience.
- Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends.
- Contribute to team success by maintaining a positive attitude and strong work ethic.
Success in this role comes from consistent effort, strong follow-up habits, and the ability to build trust with customers.
Requirements
- Previous sales experience preferred; automotive sales is an asset.
- Positive attitude and willingness to learn in a fast-paced sales environment.
- High school diploma or equivalent required.
- Eligible to obtain a VSA license.
- Must be available all days of the week, including evenings and weekends. Shifts will average 40 hours per week.
- Strong work ethic with a high level of energy and motivation to succeed.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with the ability to build rapport and trust.
- Highly organized, with the ability to multitask and follow up consistently.
- Successful candidates must submit a satisfactory Driver's Abstract.
Benefits
- Competitive compensation plan with commission and bonus opportunities.
- Premium products with highly effective prices at our high-volume location.
- Career growth opportunities within a large and well-established automotive group.
- Manufacturer and in-house training are provided.
- Exclusive access to vendor promotions, offers, and purchase programs.
- Recognition and rewards program.
- Amazing colleagues, great working environment, and a team-building culture!
Continue your search
The Jim Pattison Auto Group
Guide customers through the vehicle purchase journey at Jim Pattison Volvo Cars Surrey, with a full-time, permanent schedule of 40 hours per week.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
vehicle sales consultant Job in the :sector Sector in Surrey
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