Warranty Administrator

MASJ Services • Laval, Quebec

Apply now

Warranty Administrator

Job opportunity

Expected salary range

up to $80,000

Job status

Subcontracting

Location

MASJ Services
8031 rue des Quatre-Vents, Laval QC, Canada H7A 4H4

Workplace

Remote

Job Description

MASJ Services, located in Laval, Quebec, is expanding rapidly and is seeking 1 to 2 independent contractors to support its development in the automotive sector. As part of this role, we are looking for a Warranty Administrator capable of efficiently managing warranty files and contributing to process improvements.

Experienced technical advisors in this field are welcome; any experience in this area is an asset.

Responsibilities

  • Manage warranty files and customer claims, verify eligibility, and apply exclusions.
  • Monitor deadlines and ensure prompt and accurate processing of warranties.
  • Collaborate with aftersales, quality teams, and suppliers to resolve warranty disputes.
  • Record and update information in management systems (CRM/ERP and internal databases).
  • Prepare reports on warranty trends and propose improvements.
  • Communicate professionally with customers and partners.

Profile

  • Good knowledge of the automotive sector.
  • Strong computer skills (Microsoft Office suite, warranty management systems, CRM/ERP; ability to quickly learn new tools).
  • Availability of 20 to 40 hours per week.
  • Ability to work independently remotely.
  • 2 years of experience required.
  • Candidates with experience as a technical advisor are a plus; if you have experience in this area, it is welcome.

Conditions

  • Independent contract.
  • Flexible and dynamic work environment within a growing team.

Candidates desired profile for this job

Experience

2 years as Warranty Administrator
Or 2 years as Service Advisor
Or 3 years as Liaison Agent
Or 2 years as Internal service advisor
Or 3 years as Technical Support Specialist

Share this job

Warranty Administrator
MASJ Services

MASJ Services

Business profile

Counteroffer

The salary or conditions doesn't fit you but are still interested?

Apply with your own terms

You wish to receive notifications about similar job opportunities?

Use this quick and simple form to subscribe to job alerts.

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies et confidentialité

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Paramètres avancés

Cookies essentiels

Nécessaires au fonctionnement du site

Cookies de performance

Aident à améliorer l'expérience utilisateur

Cookies marketing

Utilisés pour la publicité et l'analyse