Workshop Manager

Longue Pointe Chrysler Dodge Jeep Ram Fiat • Montreal, Quebec

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Workshop Manager

Job opportunity

Salary according to experience

Apply with your own terms

Job status

Full-time

Location

Longue Pointe Chrysler Dodge Jeep Ram Fiat
Montreal, QC, Canada

Workplace

On site

Job Description

We are looking for a motivated Workshop Manager who wishes to build a solid career in the automotive industry. This person will ensure that repairs are properly and efficiently carried out by qualified technicians. They will also ensure that after-sales service maintains a high level of customer satisfaction at all times.

Main Responsibilities:

  • Understand warranty terms and manufacturer's policies and ensure compliance;
  • Ensure that all repairs are assigned to technicians fairly and equitably;
  • Provide technical support to technicians when needed;
  • Ensure that repairs are billed correctly;
  • Monitor the progress of each repair throughout the day;
  • Maintain high-quality repair service and minimize returns to the workshop;
  • Conduct periodic inspections of work performed to control thoroughness and quality;
  • Perform road tests of vehicles to verify the quality of the work carried out;
  • Participate in handling customer complaints in collaboration with their supervisor;
  • Contribute to managing service performance using tools such as daily operations control, efficiency and productivity monitoring, reports on workshop returns, warranty reports, telephone or email surveys, and monthly forecasts;
  • Oversee the condition of the workshop, including cleanliness, safety, and equipment condition;
  • Ensure proper maintenance, storage, and inventory of special tools;
  • Stay informed about federal, provincial, and municipal regulations affecting occupational health and safety, maintenance tasks, hazardous waste disposal, etc.

Qualifications:

  • Skills in work management and distribution
  • Experience with SERTI
  • Excellent technical skills in automotive mechanics to support technicians
  • Leadership and ability to motivate a team (maintaining quality, minimizing returns, ensuring productivity)
  • Rigor and organizational skills (quality control, compliance with health and safety rules, management of tools and inventories)

Our Benefits:

  • Comprehensive group insurance program
  • Continuing education and professional development
  • Opportunity to advance your career within a recognized automotive group

Apply now!

If you are passionate about automobiles and customer service, and wish to build a rewarding career in automotive sales, we want to meet you!

To perform the following tasks

•
Dispatching work
•
Follow up on repair and services

Working conditions or benefits

•
A retirement plan for employees
•
Air-conditioned workshop
•
Cafeteria
•
Car allowance
•
Competitive compensation
•
Continual training
•
Disability insurance
•
Employees discounts
•
Flexible hours
•
Free parking
•
Insurance of medical and paramedical expenses
•
Life insurance plan
•
Medical insurance
•
Public transportation nearby
•
Sick day off paid
•
Travel insurance
•
Vision insurance plan
•
Work and life balance

Candidates desired profile for this job

Experience

•
3 years as Workshop Manager

Languages

Spoken languages

French

Written languages

French

Skills & Competencies

Driver's license

Passenger Car Driver's License

Qualities

Leadership
Responsible
Team spirit

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Longue Pointe Chrysler Dodge Jeep Ram Fiat

Longue Pointe Chrysler Dodge Jeep Ram Fiat

Business profile

Why work with us

Avec des modèles populaires comme la Dodge Grand Caravan, le Jeep Wrangler, le Dodge Journey, le Ram 1500, le Ram Promaster, le Jeep Cherokee et avec plus de 400 véhicules neufs en inventaire.

Longue Pointe Chrysler est fier d'être un atelier de service approuvé CAA-Québec et de vous offrir un service rapide sans rendez-vous pour l'entretien régulier de votre véhicule. De plus, avec plus de 40 véhicules de courtoisie.

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