BDC Agent
Chateauguay Honda Desjardins
Châteauguay, QC 966,35 km Full time Sales
Salary shown
Starting at $21 / h
Under the supervision of the department manager, you will be the first point of contact with our clients. We are currently looking for a bilingual BDC Agent to join our team. Your...
Chateauguay Honda Desjardins
New vehicle dealership
BDC Agent
Châteauguay, Quebec 966,35 km Full time
Salary shown
Starting at $21 / h
About the job
Under the supervision of the department manager, you will be the first point of contact with our clients. We are currently looking for a bilingual BDC Agent to join our team. Your goal is to turn every interaction into an appointment opportunity while ensuring impeccable customer satisfaction.…
Main tasks
- Chat customer service
- Employee file management
- Follow-up of web requests
- Produce the monthly reports.
What they are looking for
- Customer Experience & Continuous Improvement
- Problem resolution: Document complaints, inform management, and propose solutions to enhance the customer experience.
- Profile Required
- Diligence: Strong organizational skills for managing follow-ups and reports.
What awaits you
- Bonus for employee referrals
- Company vehicle purchase program
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees assistance program
- Employees discounts