Service Advisor
NAPA Autopro - Centre mécanique de la Gare
Saint-Jérôme, QC 977,34 km Full time 1 yr exp. Service
Salary shown
up to $35 / h
NAPA Autopro - Gare Mechanical Center, located in Saint-Jérôme and near the train station, is seeking a Technical Advisor to join its dynamic team. You will be the first technical...
NAPA Autopro - Centre mécanique de la Gare
Mechanical repair shop
Service Advisor
Saint-Jérôme, Quebec 977,34 km Full time
Salary shown
up to $35 / h
About the job
NAPA Autopro - Gare Mechanical Center, located in Saint-Jérôme and near the train station, is seeking a Technical Advisor to join its dynamic team. You will be the first technical contact for our customers and a solid support for our technicians, in a growing garage where respect and mutual aid are…
Main tasks
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
What they are looking for
- 1 year of experience
- Prepare and present clear, accurate, and competitive quotes, taking into account safety and reliability requirements.
- Actively participate in continuous process improvement and overall customer experience.
- Minimum 1 year of experience in a similar role within an automotive workshop.
- DEP diploma in automotive mechanics or equivalent experience.
