Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

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Job status
Permanent
Location
Tech Mahindra Business Process Services
Halifax Regional Municipality, NS
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you will play a pivotal role in the Warranty Administration team. Your bilingual proficiency in French and English will enable you to work seamlessly with dealership service teams, ensuring smooth approvals and resolution of warranty claims. You will collaborate with technicians, service advisors, managers, and manufacturers to gather necessary information for each claim, including photos and documentation. Your role will involve managing record-keeping systems and acting as a bridge between dealers and manufacturers to resolve claims efficiently and accurately, all while adhering to agreed service levels.

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Join our team as an Automotive Warranty/Service Advisor, where you'll be at the heart of resolving warranty claims and enhancing customer satisfaction in the automotive and motorsports sectors. Your role will involve liaising with key stakeholders, ensuring efficient communication and problem resolution. This is a fantastic opportunity to leverage your bilingual skills in French and English and grow your career in a dynamic and collaborative environment. ??

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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