Tech Mahindra Business Process Services
Tech Mahindra Business Process Services

Automotive Warranty/Service Advisor

Salary

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Job status
Permanent
Location
Tech Mahindra Business Process Services
Richmond, BC
Workplace
On site
Job description

As a Mechanical/Motorsports Warranty Analyst, you will be integral to our Warranty Administration team. Primary responsibilities include working with dealership service teams to get approvals and resolve warranty claims. Your role involves liaising with technicians, service advisors, managers, and manufacturers to ensure comprehensive documentation for each claim. Your tasks will include validating service requests, coordinating repairs, and managing records, ensuring timely and accurate claim resolutions. You'll work under the guidance of the Manager, Warranty Program, while fostering relationships with dealers and manufacturers, aiming to decrease warranty administration costs. If you have a background in automotive service or warranty departments, particularly in motorsports, accompanied by strong communication skills and customer service experience, we encourage you to apply.

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Join us as a Mechanical/Motorsports Warranty Analyst and play a key role in ensuring seamless warranty support! ? If you have experience in the automotive industry, strong communication skills, and a drive to optimize processes, you'll find this role rewarding. Work closely with dealership service teams and manufacturers to validate claims and coordinate repairs, all while fostering great relationships and reducing costs. Expand your expertise and grow within a supportive, bilingual environment. ??

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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