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Customer Service Agent
Service
up to $24
Job schedule
40h -
Join our dynamic team and help provide an exceptional customer experience at Subaru Métropolitain! As a Customer Service Agent, you will play a key role in our commitment to ensuring total customer satisfaction.
Main Responsibilities:
- Warmly welcome customers and direct them according to their needs.
- Respond to inquiries about products and services, for both new and used vehicles.
- Manage appointments for after-sales services and ensure effective follow-up with customers.
- Collaborate with other departments to ensure a smooth and pleasant experience for every customer.
- Address customer concerns or complaints professionally and empathetically, always seeking to find satisfactory solutions.
- Stay updated on the latest promotions and features of Subaru vehicles.
Required Qualifications:
- Minimum of one year of customer service experience, ideally in the automotive sector.
- Excellent communication skills, both oral and written.
- Ability to work as part of a team and build good relationships with customers and colleagues.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Proficiency in French and English; any other language is an asset.
Why choose Subaru Métropolitain?
By joining our team, you will benefit from competitive compensation and a wide range of benefits, including:
- Access to an on-site cafeteria.
- Opportunities for ongoing training to develop your skills.
- Car allowance to facilitate your travel.
- Comprehensive insurance coverage, including for disability, medical and paramedical expenses, and life insurance.
- Performance bonuses based on your contributions.
- Sick leave and travel insurance for your peace of mind.
If you have the desire to make a difference and play an essential role in our reputable dealership, we would be thrilled to learn more about you. At Subaru Métropolitain, your talents and passion will find their place!
- Cafeteria
- Competitive compensation
- Continual training
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Performance bonus
- Public transportation nearby
- Training room
- Travel insurance
- New Dealership
Desired profile
1 year as Customer Service Agent
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Subaru Métropolitain
Montréal, QC
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Job: customer service agent in the automotive industry in Montréal
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