Subaru Métropolitain
Subaru Métropolitain

Customer Service Agent

Salary

up to $24

Job status
Permanent
Location
Subaru Métropolitain
Montréal, QC
Workplace
On site

Job schedule

40h -

Monday
07h45 to 17h00
Tuesday
07h45 to 17h00
Wednesday
07h45 to 17h00
Thursday
07h45 to 17h00
Friday
08h00 to 13h00
Job description

Join our dynamic team and help provide an exceptional customer experience at Subaru Métropolitain! As a Customer Service Agent, you will play a key role in our commitment to ensuring total customer satisfaction.

Main Responsibilities:

  • Warmly welcome customers and direct them according to their needs.
  • Respond to inquiries about products and services, for both new and used vehicles.
  • Manage appointments for after-sales services and ensure effective follow-up with customers.
  • Collaborate with other departments to ensure a smooth and pleasant experience for every customer.
  • Address customer concerns or complaints professionally and empathetically, always seeking to find satisfactory solutions.
  • Stay updated on the latest promotions and features of Subaru vehicles.

Required Qualifications:

  • Minimum of one year of customer service experience, ideally in the automotive sector.
  • Excellent communication skills, both oral and written.
  • Ability to work as part of a team and build good relationships with customers and colleagues.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Proficiency in French and English; any other language is an asset.

Why choose Subaru Métropolitain?

By joining our team, you will benefit from competitive compensation and a wide range of benefits, including:

  • Access to an on-site cafeteria.
  • Opportunities for ongoing training to develop your skills.
  • Car allowance to facilitate your travel.
  • Comprehensive insurance coverage, including for disability, medical and paramedical expenses, and life insurance.
  • Performance bonuses based on your contributions.
  • Sick leave and travel insurance for your peace of mind.

If you have the desire to make a difference and play an essential role in our reputable dealership, we would be thrilled to learn more about you. At Subaru Métropolitain, your talents and passion will find their place!

Working conditions
  • Cafeteria
  • Competitive compensation
  • Continual training
  • Disability insurance
  • Employees discounts
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Performance bonus
  • Public transportation nearby
  • Training room
  • Travel insurance
  • New Dealership
Find out if your resume match and apply on this job

Desired profile

Experience

1 year as Customer Service Agent

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Subaru Métropolitain

Subaru Métropolitain

Montréal, QC

Business profile

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