Internal service advisor
Service
up to $75,000
JOB OFFER – INTERNAL ADVISOR
Toyota de Boucherville – Boucherville, QC
Position to be filled immediately Full time
About us Toyota de Boucherville is a dealership known for its exceptional customer service and expertise in the automotive industry. We are looking for a passionate Internal Advisor who loves cars and possesses an excellent sense of service.
As an Internal Advisor, you will play a key role in ensuring our customers' satisfaction by diligently following up on vehicle repair and maintenance work. You will be in contact with technicians, after-sales service, and customers to ensure a quick and efficient service.
Your responsibilities
- Analyze technicians' requests and estimate necessary repairs.
- Prepare quotes and ensure approval of work by internal customers.
- Plan and coordinate interventions with the mechanical workshop.
- Maintain a smooth communication flow between the technical service and customers.
- Follow up on files and ensure quality customer service.
Profile sought
- Experience as a Technical Advisor / Service Advisor (an asset).
- Experience with SERTI software (an asset).
- Knowledge of the automotive field and workshop management software.
- Good communication skills and priority management.
- Ability to work in a team and manage multiple requests simultaneously.
Why join us?
- Work with a recognized brand and a dynamic team.
- Opportunities for advancement and continuous training. Salary: 50K to 75K
- Clerical tasks
- Data entry
- Dispatching work
- Follow up on repair and services
- Open and close work orders
- Prepare repair and service estimates
- Cafeteria
- Competitive compensation
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Public transportation nearby
Desired profile
1 year as Internal service advisor
Toyota de Boucherville
Boucherville, QC
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Job: internal service advisor in the automotive industry in Boucherville
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