Internal service advisor
Service
up to $55,000
We are looking for a passionate and motivated Internal Technical Advisor to join our dynamic team at Acura of Laval. If you have at least one year of experience in the automotive field and wish to evolve in an environment where excellence and customer service are at the heart of our concerns, we would be delighted to meet you.
Responsibilities:
- Provide high-level technical support to customers and sales teams, ensuring the relevance and accuracy of vehicle-related information.
- Analyze and resolve technical problems encountered by customers, guaranteeing optimal satisfaction.
- Collaborate with technicians and service advisors to establish appropriate and effective solutions.
- Participate in ongoing training to stay updated on the latest technologies and trends in the automotive industry.
- Contribute to creating a positive and proactive work environment by sharing best practices with the team.
Required Qualifications:
- Minimum of one year of experience in a similar role within the automotive industry.
- Excellent communication skills, both oral and written, with a strong sense of customer service.
- Ability to work as part of a team while demonstrating autonomy.
- Knowledge of automotive systems and technologies, with a marked interest in high-end vehicles.
- Ability to analyze technical information and propose suitable and innovative solutions.
What We Offer:
- A stimulating and air-conditioned work environment conducive to collaboration and growth.
- Competitive compensation accompanied by performance bonuses.
- Ongoing training opportunities to advance your career and expand your skills.
- Comprehensive benefits, including medical, dental, and life insurance.
- The possibility of a full-time position after an internship, with access to our facilities outside of business hours.
Join Acura of Laval and actively participate in providing an unmatched customer experience while developing your skills within a committed and talented team. In our company, where the well-being and success of every employee are a priority, your contribution will be valued and celebrated.
- Clerical tasks
- Data entry
- Dispatching work
- Follow up on repair and services
- Open and close work orders
- Prepare repair and service estimates
- Air-conditioned workshop
- Business closed on weekends
- Cafeteria
- Competitive compensation
- Continual training
- Dental insurance plan
- Disability insurance
- Employees discounts
- Free parking
- Hiring possibility following internship
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Paid training
- payments from a registered retirement savings plan (RRSP)
- Performance bonus
- Public transportation nearby
- Safety glasses with prescription
- Sick day off paid
- Social club
- Travel insurance
- Work and life balance
- Workshop available for employees ouside opening hours
- Toolbox provided by the employer.
Desired profile
1 year as Internal service advisor
-
French
-
French
- AllData
- Microsoft Office - Excel
- Microsoft Office - Outlook
- Microsoft Office - Word
- Mitchell On Demand
- SDS
- Passenger Car Driver's License
- Positive
- Punctual
- Self-Motivated
Acura de Laval
Laval, QC
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Job: internal service advisor in the automotive industry in Laval
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