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Volvo Laval
Volvo Laval

Volvo Specialist

Salary

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Job status
Permanent
Location
Volvo Laval
Laval, QC
Workplace
On site

Department schedule

40h - Variable hours

Monday
09h00 to 21h00
Tuesday
09h00 to 21h00
Wednesday
09h00 to 21h00
Thursday
09h00 to 21h00
Friday
09h00 to 21h00
Job description

Join the Taddeo Auto Group, a renowned company holding the prestigious Volvo Laval, Volvo West Island, and Polestar Montreal dealerships. We are proud to offer a welcoming work environment, a dynamic team, and a range of benefits for our employees, including:

  • Opportunities for continuous professional development
  • A comprehensive benefits program
  • Training and personal growth opportunities
  • Competitive compensation

Our growth continues, and we are expanding our team. We are looking for a Volvo Specialist (new vehicle sales) to join our team, ranked number 1 in Canada.

Reporting to the Sales Manager/Assistant Sales Manager, the New Volvo Specialist will play a crucial role in promoting and selling automobiles to customers. They will be responsible for guiding customers through the purchasing process, answering their questions, providing detailed vehicle information, and closing successful sales.

To perform the following tasks
  • Welcome customers enthusiastically and establish trust to ensure customer satisfaction
  • Assist customers in selecting a vehicle by effectively identifying their needs through targeted questions and attentive listening
  • Explain the performance, operation, and benefits of products to customers, whether in the showroom or via email
  • Present optional equipment available for purchase
  • Offer test drives to potential customers while adhering to identity verification policies
  • Clarify long-term rental terms compared to traditional purchase based on customer preferences
  • Collect necessary information and complete required sales or rental documents
  • Negotiate prices and obtain approval from the assistant sales manager for transactions
  • Inform the assistant sales manager of exchanges, refunds, or credit notes issuance
  • Submit all completed transactions to the sales manager with the required documentation
  • Enhance customer communication for the sales manager meeting
  • Establish, approve, and track personal annual sales goals
  • Analyze daily, weekly, monthly, and annual activities for effective time management
  • Stay informed about new products, features, accessories, and their benefits for customers
  • Understand and comply with federal, provincial, and municipal laws governing the retail sale of vehicles
  • Contact customers within 48 hours of a sale to ensure satisfaction, address any issues, and request referrals
  • Follow up with customers who have not made a purchase within 24 hours of their visit
  • Perform other tasks as requested by supervisors and as needed by the organization
Working conditions
  • A retirement plan for employees
  • Competitive compensation
  • Continual training
  • Dental insurance plan
  • Employees discounts
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Performance bonus
  • Public transportation nearby
  • Sick day off paid
  • Travel insurance
  • Work and life balance
  • Opportunities for continuous professional development
Find out if your resume match and apply on this job

Desired profile

Details
  • Excellent communication and ability to work in a team
  • Strong interest in providing high quality customer service
  • Sense of responsibility and organization
  • Initiative, judgment, and autonomy
  • Prioritization skills, flexibility, and adaptability
  • Professional behavior representing the employer's image

Experience in the automotive sales field

Experience

1 year as Volvo Specialist

Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
Qualities
  • Organized
  • Self-Motivated
  • Team spirit
Driver's license
  • Passenger Car Driver's License
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Volvo Laval

Volvo Laval

Laval, QC

Business profile

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