Chassé Toyota
Chassé Toyota

Service Advisor

Salary

Starting at $80,000

Job status
Permanent
Location
Chassé Toyota
Montréal, QC
Workplace
On site
Job description

At Chassé Toyota, we are looking for a passionate and dynamic Technical Advisor to join our dedicated customer service team. If you are motivated by excellence and the desire to provide top-quality service, this opportunity is for you!

Key Responsibilities:

  • Welcome and advise our customers on the services offered, as well as necessary repairs for their vehicles.
  • Perform technical diagnostics in collaboration with our technicians to assess customer needs.
  • Prepare clear and precise quotes, explaining the recommended services and their costs.
  • Monitor the progress of repairs and maintain regular communication with customers to ensure their satisfaction.
  • Manage complaints and resolve issues effectively while maintaining an atmosphere of trust and professionalism.
  • Participate in ongoing training to stay updated on Toyota products and services.

Required Qualifications:

  • Minimum of 1 year of experience in a similar role, ideally in the automotive industry.
  • Technical knowledge of vehicles, particularly those of the Toyota brand, is considered an asset.
  • Excellent communication skills, both written and oral.
  • Ability to work as part of a team while being autonomous in the role.
  • Open to candidates without experience, but with demonstrated potential or transferable experiences.

Why join Chassé Toyota? We offer competitive compensation as well as an attractive benefits package, including:

  • Dental and medical insurance
  • Life and travel insurance
  • Employee discounts
  • Flexible hours
  • Public transport nearby and much more!

If you wish to thrive in a dynamic environment within a company that values employee well-being and customer satisfaction, Chassé Toyota is the perfect place to advance your career. Join us and contribute to our mission of excellence in customer service since 1926.

To perform the following tasks
  • Answer phone requests
  • Customer follow-up
  • Customer service
  • Follow up on repair and services
  • Making appointments
  • Open and close work orders
  • Prepare repair and service estimates
  • Service and products sales
Working conditions
  • Competitive compensation
  • Dental insurance plan
  • Employees discounts
  • Flexible hours
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Public transportation nearby
  • Travel insurance
  • Vision insurance plan
Find out if your resume match and apply on this job

Desired profile

Experience

1 year as Service Advisor

Experience with these brands (an asset)
  • Lexus
  • Toyota
Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French
Driver's license
  • Passenger Car Driver's License
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Chassé Toyota

Chassé Toyota

Montréal, QC

Business profile

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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