Job: service advisor in of the automotive industry
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Job Profile: service advisor in of the automotive industry
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Service consultant job near you
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Automotive Service Advisor job description
QU’EST-CE QUE LE MÉTIER DE CONSEILLER TECHNIQUE ?
Il s’agit d’un poste critique dans l’organisation du service après-vente offert par une concession automobile. Le conseiller technique est, en effet, responsable du lien entre les clients et les services offerts par un atelier de réparation indépendant, une bannière ou dans une concession automobile. Le conseiller technique, aussi appelé aviseur technique, répond aux demandes des clients sur place, par téléphone ou depuis peu par courriel ou SMS. Son rôle est d’offrir un service de qualité lors des visites d’entretien ou pour des réparations effectuées sur le véhicule du client. Un bon conseiller technique est une personne organisée qui communique bien et qui possèdes des atouts en vente.
Faut-il des compétences particulières pour obtenir ce poste ?
Le métier de conseiller technique est destiné aux personnes dotées d’un sens de l’organisation, d’une facilité à communiquer et ayant des aptitudes en vente. Le conseiller technique a besoin de maîtriser le fonctionnement des différents systèmes et composantes mécaniques afin d’être en mesure de bien comprendre et de transmettre l’information du client au mécanicien. De plus, la maîtrise des technologies modernes fait maintenant partie des compétences exigées par ce métier.
Main Service Advisor tasks
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
Service Advisor related tasks
- Cash register management
- Data entry
- Dispatching work
- Estimate damages
- Follow up on parts return with manufacturers
- Proceed with insurance claims
- Submit all manufacturer's warranty claims
- Tires and wheels sales
How much does a Service Advisor (Technical Advisor) earn?
Où trouver une formation DEP Conseil Technique (aviseur) en entretien et en réparation de véhicules ?
Voir le programme DEP en Conseil technique en entretien et en réparation de véhicules
Shortage of technical adviser?
Due to the imminent retirement of a large number of workers in the industry, the number of people entering the labor market is not enough to fill the labor shortage. This creates a great opportunity for those looking to embark on a career as a Service Advisor or Automotive Service Advisor, as job opportunities are plentiful and the future looks bright.
However, it is important to note that to become a qualified technical advisor, one must undergo professional training and acquire relevant experience in the field. By investing in your education and developing your skills, you can take advantage of current opportunities in the automotive job market.
Service Advisor jobs
up to $80,000
Apply with your own terms
up to $85,000
up to $32.00 / h
up to $80,000
up to $85,000
Apply with your own terms
up to $75,000
up to $25.00 / h
Apply with your own terms
up to $80,000
up to $90,000
Automotive Service Advisor job description
QU’EST-CE QUE LE MÉTIER DE CONSEILLER TECHNIQUE ?
Il s’agit d’un poste critique dans l’organisation du service après-vente offert par une concession automobile. Le conseiller technique est, en effet, responsable du lien entre les clients et les services offerts par un atelier de réparation indépendant, une bannière ou dans une concession automobile. Le conseiller technique, aussi appelé aviseur technique, répond aux demandes des clients sur place, par téléphone ou depuis peu par courriel ou SMS. Son rôle est d’offrir un service de qualité lors des visites d’entretien ou pour des réparations effectuées sur le véhicule du client. Un bon conseiller technique est une personne organisée qui communique bien et qui possèdes des atouts en vente.
Faut-il des compétences particulières pour obtenir ce poste ?
Le métier de conseiller technique est destiné aux personnes dotées d’un sens de l’organisation, d’une facilité à communiquer et ayant des aptitudes en vente. Le conseiller technique a besoin de maîtriser le fonctionnement des différents systèmes et composantes mécaniques afin d’être en mesure de bien comprendre et de transmettre l’information du client au mécanicien. De plus, la maîtrise des technologies modernes fait maintenant partie des compétences exigées par ce métier.
Main Service Advisor tasks
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
Service Advisor related tasks
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
How much does a Service Advisor (Technical Advisor) earn?
Où trouver une formation DEP Conseil Technique (aviseur) en entretien et en réparation de véhicules ?
Voir le programme DEP en Conseil technique en entretien et en réparation de véhicules
Shortage of technical adviser?
Due to the imminent retirement of a large number of workers in the industry, the number of people entering the labor market is not enough to fill the labor shortage. This creates a great opportunity for those looking to embark on a career as a Service Advisor or Automotive Service Advisor, as job opportunities are plentiful and the future looks bright.
However, it is important to note that to become a qualified technical advisor, one must undergo professional training and acquire relevant experience in the field. By investing in your education and developing your skills, you can take advantage of current opportunities in the automotive job market.