Automotive Administrative Receptionist (Part-time)
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About the role
Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. Dueck is grounded in three founding principles: Selection, Value and Trust, and these continue to be values that are instilled in all of our employees. We are a family-owned and operated company that has a long-standing commitment to supporting the community. Among our four dealership locations in the Greater Vancouver Area—Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZU—we currently employ over 400 hard-working and dedicated individuals.
The Administrative Receptionist is a customer service individual responsible for managing our front desk operations by performing various administrative tasks and duties. The primary responsibility is to operate our switchboard phone system. The Receptionist is a key role within the organization as he or she is the first point of contact for customers entering or calling the dealership. The Receptionist works with all areas of the business to ensure that customers have an exceptional experience.
Responsibilities
- Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
- Efficiently answer and redirect phone calls to the appropriate department or employee by actively listening to customer inquiries
- Answer general inquiries by providing relevant and accurate information to customers both on the phone and in person
- Receive and process payments, as well as record receipts for services and sales departments
- Collect, sort and distribute daily mail, messages, and courier deliveries in a timely manner
- Track walk-in traffic and provide leads to the sales team when appropriate
- Manage information and resources by accurately updating corporate databases
Requirements
- 2 years of customer service experience and previous experience as a receptionist or an administrative assistant
- Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) in order to develop and maintain various documents, spreadsheets, and databases
- Previous experience operating a switchboard is an asset
- Location: Dueck Richmond (12100 Featherstone Way, Richmond, BC)
- Schedule: Part-time, Monday to Thursday: 4:00 PM to 8:00 PM and Sunday: 10 AM to 5 PM
- Professional attire required (business casual dress code)
Benefits
Careers with Dueck offer:
- Inclusive and supportive company culture and safe work environment
- Highly competitive compensation plans based on experience and performance
- Extended Health and Dental Plan benefits
- Continuous training & professional development with advancement opportunities
Continue your search
Dueck Auto Group
Dueck Auto Group is hiring a part-time Administrative Receptionist at Dueck Richmond.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive administrative receptionist (part-time) Job in the :sector Sector in Richmond
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