Automotive Customer Service Representative

Job opportunity

Expected salary range

Apply with your own terms

Location

Holdings LLC
Halifax, NS, Canada

Workplace

On site

Job Description

About the role

Deliver exceptional customer service for Assured Automotive through phone, email, and in-person interactions while supporting collision repair administration.

As a Customer Service Representative, you will manage customer and insurance partner relationships for a repair facility. Schedule vehicle repairs, process assignments, prepare documentation, and record communications using ASE. The position requires effective communication, accuracy, and strong knowledge of Google platform and Microsoft Office.

Use customer service, administrative support, and automotive communication skills to support Assured Automotive repair operations and customers.

Responsibilities

  • Provide friendly service by phone, email, and in person
  • Schedule vehicle repair appointments using the repair management system
  • Process insurance assignments promptly for repair facilities
  • Prepare repair orders with accurate supporting documentation
  • Record customer and insurance communications using ASE

Requirements

  • High School Diploma
  • Minimum one year of customer service experience
  • Automotive industry experience ideally preferred
  • Strong Google platform and Microsoft Office knowledge
  • Valid driver's license required

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Holdings LLC

Holdings LLC

Provide customer service and administrative support for Assured Automotive repair operations, including scheduling repairs and processing insurance assignments.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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